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Southern Graphic Systems, LLC

Account Coordinator

Southern Graphic Systems, LLC, Cincinnati, Ohio, United States, 45208

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Equator is a global packaging design agency, delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is a division of Marks, part of the Propelis Group.

POSITION SUMMARY We are seeking an Account Coordinator to support our CPG clients on packaging design projects from start to finish. This is an entry‑level position that will develop a deep understanding of client goals and assist with the organizational and administrative aspects needed to meet them. The Account Coordinator will collaborate closely with the design team to help ensure projects are delivered accurately, on time, and within budget.

SALARY & BENEFITS The salary range for this role is $20–$23 per hour. The position includes full benefits and overtime pay for work over 40 hours. We may ultimately pay more or less than the posted range, and the range may change in the future.

JOB RESPONSIBILITIES

Serve as the main day‑to‑day contact on current projects for clients, suppliers, external partners, and the Account Team and provide timely responses to all inquiries.

Participate in meetings with existing clients and internal teams to identify new services or offerings to meet clients’ evolving needs as required.

Ensure high quality standards in all client deliverables.

Coordinate client‑specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub‑projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.

Translate client requests and requirements into detailed, and sometimes technical, instructions for project teams.

Partner with the client, the Account Team, and project teams to resolve identified project issues.

Ensure accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.

Initiate new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system.

Partner with Client Integration and the Account Team to ensure a smooth transition for new clients; attend pre‑integration and planning meetings as needed.

Support profitability efforts by focusing on the efficient, accurate, and timely coordination of the assigned project activities.

Support the development of innovative proposals to capture both account growth and new business opportunities.

Work with account executives to coordinate copy and proofs.

Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

Bachelor's Degree in Marketing, Business, Graphic Arts, Advertising, or a related field.

4+ years of previous account/project coordination or marketing experience; or equivalent combination of education and experience.

Occasional travel may be required locally, nationally, and/or internationally.

High degree of proficiency in MS Office Suite, Outlook, and Internet applications.

Basic understanding of effective creative design practices, trends, techniques, and processes across one or more touchpoints or mediums (e.g., packaging, in‑store, online, mobile, print, direct).

Strong analytical, prioritizing, interpersonal, problem‑solving, presentation, budgeting, project management (from conception to completion), and planning skills.

Strong verbal and written communication skills (including analysis, interpretation, and reasoning).

Solid understanding and application of mathematical concepts.

Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients.

Ability to work well autonomously and within a team in a fast‑paced, deadline‑oriented environment.

Ability to work with and influence peers and senior management.

Self‑motivated with critical attention to detail, deadlines, and reporting.

Ability to work overtime as necessary.

PHYSICAL ASPECTS / WORK ENVIRONMENT

Regularly required to stand, walk, sit, talk, hear, and see.

Occasionally lift and/or move up to 10 pounds.

EEO STATEMENT We are proud to be an equal‑opportunity workplace and an affirmative action employer. All employment is decided on the basis of qualifications, merit, and business need. The employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

COMPENSATION AND BENEFITS The U.S. pay range for this position is $20–$23 USD per hour. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job‑related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long‑term disability, and 401(k) Savings Plan.

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