FECON
Job Title
Parts Sales Specialist
Manager Title Executive Vice President
FLSA Status Non-Exempt, Full-Time
About the Company FECON, LLC is a vegetation management equipment manufacturer located in Lebanon, Ohio near Kings Island Amusement Park. FECON is known for having very high-quality products and a team culture – and we are growing! We design, build, test, sell and service our equipment consisting of products such as our well-known “Bull Hog” mulchers, the Stump Ex, and our high‑quality FTX tractors of varying horsepower, as well as many other attachments. We offer competitive wages, full health‑care benefits and a continuous learning culture for those who want to grow with the company.
Job Summary The Parts Sales Specialist makes outbound sales calls and takes inbound calls and completes parts orders, ensuring order shipment, appropriately handling RMA’s and assisting other departments as needed.
Job Duties / Responsibilities
Makes proactive outbound parts sales calls.
Monitors market conditions about competitive products, pricing, and availability then uses this information to make informed decisions.
Receives parts orders via phone, fax, or email; processes the order through our ERP System, prints, and takes to the shipping area.
Performs parts quotes, including by machine, and follows up on customer calls/inquiries.
Assists in boxing and shipping of orders when backup is needed, and orders trucks for shipments as needed.
Researches rebuild and replacement parts with engineering and purchasing departments.
Calls vendors to retrieve parts information, including pricing, availability, part number, etc.
Generates drop ships as needed and creates purchase orders.
Issues requisitions, examines returned parts for defects, and exchanges defective parts or refunds money by sending to accounting.
Prepares orders for billing, retrieves, and processes credit card information.
Assists with inventory.
Performs other related duties as assigned.
Required Skills / Abilities
Strong verbal and written communication skills, essential for working with customers, vendors, and internal departments.
Mechanical aptitude for identifying parts and components and their relationships.
Computer skills for order entry, communication, and researching and sourcing parts are a must.
Ability to multi‑task and prioritize in a fast‑paced work environment.
Education and Experience
High school diploma or equivalent.
2+ years of customer service experience.
Microsoft Word, Outlook, and Excel experience is a plus.
Physical Requirements
Must be able to lift a minimum of 50 lbs.
Ability to talk and hear to enable effective communication.
Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Vision abilities required to read and write.
Equal Opportunity Employer / Veterans / Disabled This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be added at any time with or without notice.
Equal Opportunity Employer / Veterans / Disabled
Location and Salary Franklin, OH – $90,000.00 to $110,000.00
Referrals increase your chances of interviewing at FECON by 2x.
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Manager Title Executive Vice President
FLSA Status Non-Exempt, Full-Time
About the Company FECON, LLC is a vegetation management equipment manufacturer located in Lebanon, Ohio near Kings Island Amusement Park. FECON is known for having very high-quality products and a team culture – and we are growing! We design, build, test, sell and service our equipment consisting of products such as our well-known “Bull Hog” mulchers, the Stump Ex, and our high‑quality FTX tractors of varying horsepower, as well as many other attachments. We offer competitive wages, full health‑care benefits and a continuous learning culture for those who want to grow with the company.
Job Summary The Parts Sales Specialist makes outbound sales calls and takes inbound calls and completes parts orders, ensuring order shipment, appropriately handling RMA’s and assisting other departments as needed.
Job Duties / Responsibilities
Makes proactive outbound parts sales calls.
Monitors market conditions about competitive products, pricing, and availability then uses this information to make informed decisions.
Receives parts orders via phone, fax, or email; processes the order through our ERP System, prints, and takes to the shipping area.
Performs parts quotes, including by machine, and follows up on customer calls/inquiries.
Assists in boxing and shipping of orders when backup is needed, and orders trucks for shipments as needed.
Researches rebuild and replacement parts with engineering and purchasing departments.
Calls vendors to retrieve parts information, including pricing, availability, part number, etc.
Generates drop ships as needed and creates purchase orders.
Issues requisitions, examines returned parts for defects, and exchanges defective parts or refunds money by sending to accounting.
Prepares orders for billing, retrieves, and processes credit card information.
Assists with inventory.
Performs other related duties as assigned.
Required Skills / Abilities
Strong verbal and written communication skills, essential for working with customers, vendors, and internal departments.
Mechanical aptitude for identifying parts and components and their relationships.
Computer skills for order entry, communication, and researching and sourcing parts are a must.
Ability to multi‑task and prioritize in a fast‑paced work environment.
Education and Experience
High school diploma or equivalent.
2+ years of customer service experience.
Microsoft Word, Outlook, and Excel experience is a plus.
Physical Requirements
Must be able to lift a minimum of 50 lbs.
Ability to talk and hear to enable effective communication.
Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Vision abilities required to read and write.
Equal Opportunity Employer / Veterans / Disabled This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be added at any time with or without notice.
Equal Opportunity Employer / Veterans / Disabled
Location and Salary Franklin, OH – $90,000.00 to $110,000.00
Referrals increase your chances of interviewing at FECON by 2x.
#J-18808-Ljbffr