SITECH Hawai'i
Inside Sales Representative - Rental
SITECH Hawai'i, Escondido, California, United States, 92025
Hawthorne Cat is a family‑owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.
Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).
If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.
Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.
Position Summary The Inside Sales Representative (ISR) influences sales of Caterpillar Product Support and technology offerings in the San Diego and Pacific regions. This key role builds and maintains relationships with select customers and keeps them informed of Hawthorne’s products, services, and promotions. The ISR assists in Hawthorne’s ongoing customer account management and sales efforts.
Essential Functions
Prospect and develops customer accounts; establish and maintain close working relationships with customers at all levels.
Deliver information on current products, services, and promotions offered by Product Support.
Create and provide customer quotes and follow up to close Product Support and technology sales.
Follow up on expiring customer agreements and subscriptions to obtain timely renewals.
Develop e‑commerce and other business opportunities for select customer accounts.
Generate leads in SalesLink (CRM) for other Hawthorne business units and assign them to the appropriate branch or division representative.
Effectively utilize CRM and other technology applications to better assist customers.
Act as a main contact for Product Support, assisting walk‑in traffic and unassigned sales inquiries.
Make occasional sales calls on customers in other assigned markets and maintain a standard quoting process for Product Support sales.
Maintain sales call reports and weekly call planners.
Develop sales goals and objectives for each market.
Assist in marketing campaigns, special events, and other duties as needed.
Perform any job that may be assigned as necessary to meet the company, department or individual goals and objectives.
Qualifications
Minimum of two years in a customer service or sales & marketing role; construction industry preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Positive attitude and self‑starter.
Organized and a good planner.
Ability to set and meet goals.
Testing Requirements Applicants may be required to pass a written and/or oral examination before being considered for employment in this position.
Physical Demands
Walking and moving about on foot, often up and down stairs.
Handling: seizing help or works with hands.
Lifting: raising or lowering miscellaneous paperwork.
Reaching: extending hands and arms in any direction.
Stooping: bending body downward and forward by bending at knees or waist.
Standing: remains in standing position if required to perform various functions of the job.
Vision: read computer and paperwork.
Talking: communications by phone and in person.
Sitting: sits at desk; sits for long periods of time.
Climbing: may climb on and off various equipment.
Environmental
Noise: Works in conditions with constant or intermittent noise.
Temperature/Weather: Works in both office and outdoor environment.
Benefits
Competitive Compensation
A great work environment and culture
Career growth and advancement opportunities
Training
Medical, Dental and Vision plans
Medical Video Appointments available
Paid Time Off (PTO) Pay
401(k) Plan + Company Matching
Health and Dependent Care Flexible Spending Accounts
Employee Assistance Programs
Legal Plan
Travel Assistance Plan
Wellness Programs
Referral Bonus Program
Longevity Bonus Program
Recognition Programs and much more
Boot Reimbursement
Tuition Reimbursement
Company-Supplied Uniforms
Advanced Technical Training
Estimated Compensation $70,000-$80,000 annually
Accommodations Reasonable accommodations for essential functions of the position will be considered.
Equal Employment Opportunity Statement Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D
Hawthorne Cat® participates in E-Verify.
#J-18808-Ljbffr
Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).
If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.
Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.
Position Summary The Inside Sales Representative (ISR) influences sales of Caterpillar Product Support and technology offerings in the San Diego and Pacific regions. This key role builds and maintains relationships with select customers and keeps them informed of Hawthorne’s products, services, and promotions. The ISR assists in Hawthorne’s ongoing customer account management and sales efforts.
Essential Functions
Prospect and develops customer accounts; establish and maintain close working relationships with customers at all levels.
Deliver information on current products, services, and promotions offered by Product Support.
Create and provide customer quotes and follow up to close Product Support and technology sales.
Follow up on expiring customer agreements and subscriptions to obtain timely renewals.
Develop e‑commerce and other business opportunities for select customer accounts.
Generate leads in SalesLink (CRM) for other Hawthorne business units and assign them to the appropriate branch or division representative.
Effectively utilize CRM and other technology applications to better assist customers.
Act as a main contact for Product Support, assisting walk‑in traffic and unassigned sales inquiries.
Make occasional sales calls on customers in other assigned markets and maintain a standard quoting process for Product Support sales.
Maintain sales call reports and weekly call planners.
Develop sales goals and objectives for each market.
Assist in marketing campaigns, special events, and other duties as needed.
Perform any job that may be assigned as necessary to meet the company, department or individual goals and objectives.
Qualifications
Minimum of two years in a customer service or sales & marketing role; construction industry preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Positive attitude and self‑starter.
Organized and a good planner.
Ability to set and meet goals.
Testing Requirements Applicants may be required to pass a written and/or oral examination before being considered for employment in this position.
Physical Demands
Walking and moving about on foot, often up and down stairs.
Handling: seizing help or works with hands.
Lifting: raising or lowering miscellaneous paperwork.
Reaching: extending hands and arms in any direction.
Stooping: bending body downward and forward by bending at knees or waist.
Standing: remains in standing position if required to perform various functions of the job.
Vision: read computer and paperwork.
Talking: communications by phone and in person.
Sitting: sits at desk; sits for long periods of time.
Climbing: may climb on and off various equipment.
Environmental
Noise: Works in conditions with constant or intermittent noise.
Temperature/Weather: Works in both office and outdoor environment.
Benefits
Competitive Compensation
A great work environment and culture
Career growth and advancement opportunities
Training
Medical, Dental and Vision plans
Medical Video Appointments available
Paid Time Off (PTO) Pay
401(k) Plan + Company Matching
Health and Dependent Care Flexible Spending Accounts
Employee Assistance Programs
Legal Plan
Travel Assistance Plan
Wellness Programs
Referral Bonus Program
Longevity Bonus Program
Recognition Programs and much more
Boot Reimbursement
Tuition Reimbursement
Company-Supplied Uniforms
Advanced Technical Training
Estimated Compensation $70,000-$80,000 annually
Accommodations Reasonable accommodations for essential functions of the position will be considered.
Equal Employment Opportunity Statement Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D
Hawthorne Cat® participates in E-Verify.
#J-18808-Ljbffr