Global Payments Inc.
Inside Sales Relationship Manager - Point of Sale
Global Payments Inc., Oklahoma City, Oklahoma, United States, 73116
Inside Sales Relationship Manager - Point of Sale
Want to join one of the nation's best employers? Interested in providing small and medium sized businesses with solutions that make them grow? Do you like serving customers and care about people? Then maybe Heartland is for you: We're looking for team members who are excited by our mantra - Entrepreneurs Respectfully Serving Entrepreneurs, and who want to work in a culture built on care, focus and quality. The Customer Success Relationship Manager (csRM) is responsible for developing and nurturing partnerships with small business owners in cities across North America. The csRM role will be to work one-on-one with our existing Heartland small to medium size business owners over the phone to cross-sell and up-sell additional products/services. To be successful in this role, the csRM should be able to uncover the needs of our current customers to help them grow their business by offering a wide range of additional Heartland services (Payroll, Payments, Customer Engagement and Lending services). This role requests an engaging, results-driven individual that is excited to help small to medium size businesses succeed and grow. What will you be doing?
Proven work experience as a Sales Development Representative, Sales Account Executive or similar role Experience with consulting and selling over the phone Track record of achieving sales quotas Experience with CRM software (e.g. Salesforce) Understanding of sales performance metrics Excellent communication and negotiation skills Ability to deliver engaging presentations Preferred Qualifications
Associates or Bachelor’s Degree preferred Customer service/call center/help desk experience helpful Experience with CRM software (e.g. Salesforce) This Inside Sales position is a full-time career opportunity and not just a job. Business is performed out of our Oklahoma City office with a loose M-F, 8-5 schedule.
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Want to join one of the nation's best employers? Interested in providing small and medium sized businesses with solutions that make them grow? Do you like serving customers and care about people? Then maybe Heartland is for you: We're looking for team members who are excited by our mantra - Entrepreneurs Respectfully Serving Entrepreneurs, and who want to work in a culture built on care, focus and quality. The Customer Success Relationship Manager (csRM) is responsible for developing and nurturing partnerships with small business owners in cities across North America. The csRM role will be to work one-on-one with our existing Heartland small to medium size business owners over the phone to cross-sell and up-sell additional products/services. To be successful in this role, the csRM should be able to uncover the needs of our current customers to help them grow their business by offering a wide range of additional Heartland services (Payroll, Payments, Customer Engagement and Lending services). This role requests an engaging, results-driven individual that is excited to help small to medium size businesses succeed and grow. What will you be doing?
Proven work experience as a Sales Development Representative, Sales Account Executive or similar role Experience with consulting and selling over the phone Track record of achieving sales quotas Experience with CRM software (e.g. Salesforce) Understanding of sales performance metrics Excellent communication and negotiation skills Ability to deliver engaging presentations Preferred Qualifications
Associates or Bachelor’s Degree preferred Customer service/call center/help desk experience helpful Experience with CRM software (e.g. Salesforce) This Inside Sales position is a full-time career opportunity and not just a job. Business is performed out of our Oklahoma City office with a loose M-F, 8-5 schedule.
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