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Connecteam

Account Manager- SMB

Connecteam, New York, New York, us, 10261

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Account Manager- SMB

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Connecteam Who is Connecteam: Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce – the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. What’s the job: We are looking for a driven and dynamic Account Manager to join our team. In this role, you will be responsible for identifying and executing opportunities to expand our existing customer base and increase revenue through upselling and cross‑selling. You will work independently and collaborate closely with our SDR and CSM teams to drive growth. Responsibilities:

Identify and execute upselling and cross‑selling opportunities with existing customers. Own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline. Become a product expert. Analyze customer data to identify expansion opportunities. Be the face of the company – deliver outstanding customer service and approach. Collaborate with SDR and CSM teams to ensure a seamless customer experience. Influence the product based on customers’ demands and needs. Manage multiple tasks and projects in a fast‑paced and high‑pressure environment. Take initiative, independence, and ownership. Requirements:

One year of experience as an Account Manager/Account Executive at a SaaS company – MUST. Energetic, positive, and motivated – MUST. Strong customer relationship skills and the ability to interact with individuals at all levels in an organization. Ability for self‑learning and highly independent. Strong team player with excellent communication and collaboration skills. Ability to thrive in a high‑pressure and busy work environment. Working remotely from 9:00 AM to 6:00 PM Monday‑Friday. Hiring process with us: At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent. Benefits:

Medical coverage. Insurance plan. Paid time off for vacation, sick days. 401(k). Salary range:

140‑160K We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.

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