REEDS Jewelers
Luxury Timepiece Sales Specialist - OMEGA - SouthPark Mall
REEDS Jewelers, Charlotte, North Carolina, United States, 28245
At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we have built a legacy of trust, excellence, and elevated experiences—offering fine jewelry and timepieces from the most prestigious brands in the world. We are family‑owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward‑thinking practices and premium partnerships, including our boutiques with OMEGA.
What You’ll Do Sales & Business Support
Deliver on personal and store sales goals, KPIs, and profitability
Serve as a brand ambassador and product expert on the sales floor
Maintain expert knowledge of product features, brand heritage, and timepiece technology
Support merchandising, inventory management, and promotional execution
Client Experience & Community Engagement
Create a client‑first culture centered on luxury service and personalized experiences
Manage an appointment‑driven selling model and cultivate long‑term client relationships
Participate in personalized client outreach and clienteling efforts
Assist with in‑store events that drive traffic, elevate brand presence, and strengthen client loyalty
Collaborate with corporate teams on marketing and community engagement
Team Development & Leadership
Partner with leadership to support a high‑performing team culture
Provide peer support, share product knowledge, and foster team collaboration
Participate in ongoing training for selling skills and client service excellence
Operations & Store Standards
Ensure accurate inventory management, POS system usage, and shrink control
Maintain boutique visual standards, presentation, and organization
Execute store operations efficiently and professionally
Our Values
Integrity – Do what’s right, always
Performance Excellence – Drive results and growth
Stewardship – Build trust at every turn
Professionalism – Lead with confidence and consistency
Entrepreneurial Spirit – Think boldly, act decisively
Team Orientation – Support, uplift, and collaborate
Passion – Love what you do and share it with others
Requirements Required Qualifications
3+ years of experience in luxury retail, timepieces, or jewelry
Proven ability to exceed sales goals while building brand loyalty
Strong selling, communication, and relationship‑building skills
Proficient in POS systems, Microsoft Office, and digital communication tools
Availability to work a flexible schedule including evenings, weekends, and holidays
High School Diploma or equivalent
Ability to stand long durations and carry up to 30 lbs.
Legal authorization to work in the U.S.
Preferred Qualifications
Experience with premium timepiece brands
GIA coursework or certifications
Deep passion for horology and creating elevated, memorable client experiences
Benefits REEDS Jewelers offers a comprehensive compensation program that includes health, dental, life, LTD insurance, 401(k), merchandise discounts, career growth, and a drug‑free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or protected veteran status. REEDS provides a smoke and drug‑free environment.
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What You’ll Do Sales & Business Support
Deliver on personal and store sales goals, KPIs, and profitability
Serve as a brand ambassador and product expert on the sales floor
Maintain expert knowledge of product features, brand heritage, and timepiece technology
Support merchandising, inventory management, and promotional execution
Client Experience & Community Engagement
Create a client‑first culture centered on luxury service and personalized experiences
Manage an appointment‑driven selling model and cultivate long‑term client relationships
Participate in personalized client outreach and clienteling efforts
Assist with in‑store events that drive traffic, elevate brand presence, and strengthen client loyalty
Collaborate with corporate teams on marketing and community engagement
Team Development & Leadership
Partner with leadership to support a high‑performing team culture
Provide peer support, share product knowledge, and foster team collaboration
Participate in ongoing training for selling skills and client service excellence
Operations & Store Standards
Ensure accurate inventory management, POS system usage, and shrink control
Maintain boutique visual standards, presentation, and organization
Execute store operations efficiently and professionally
Our Values
Integrity – Do what’s right, always
Performance Excellence – Drive results and growth
Stewardship – Build trust at every turn
Professionalism – Lead with confidence and consistency
Entrepreneurial Spirit – Think boldly, act decisively
Team Orientation – Support, uplift, and collaborate
Passion – Love what you do and share it with others
Requirements Required Qualifications
3+ years of experience in luxury retail, timepieces, or jewelry
Proven ability to exceed sales goals while building brand loyalty
Strong selling, communication, and relationship‑building skills
Proficient in POS systems, Microsoft Office, and digital communication tools
Availability to work a flexible schedule including evenings, weekends, and holidays
High School Diploma or equivalent
Ability to stand long durations and carry up to 30 lbs.
Legal authorization to work in the U.S.
Preferred Qualifications
Experience with premium timepiece brands
GIA coursework or certifications
Deep passion for horology and creating elevated, memorable client experiences
Benefits REEDS Jewelers offers a comprehensive compensation program that includes health, dental, life, LTD insurance, 401(k), merchandise discounts, career growth, and a drug‑free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or protected veteran status. REEDS provides a smoke and drug‑free environment.
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