Heritage Environmental
Overview
Exciting Opportunity to Join Our Legacy of Environmental Leadership! About Us: At Arcwood Environmental, we are pioneers in industrial waste management, committed to a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries. Why Arcwood?
Impactful Work:
Be part of a team that makes a real difference. Our services range from hazardous waste management and emergency response to onsite support and technical solutions, enabling us to solve our customers’ waste challenges. We do not generate our own waste. Growth Opportunities:
We value contribution beyond job titles and support continuous learning and skill development. Safety First:
Health and safety are top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of colleagues. Our mantra is
Safe and Compliant, Always. Collaborative Environment:
Join a supportive and dynamic team where ideas and efforts are recognized and rewarded. Our Commitment & Vision
We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. Our vision is to be the most trusted partner in the environmental services industry, delivering agile, sustainable, and innovative solutions while nurturing top talent and creating lasting value for customers, shareholders, communities, and the planet. Corporate Account Coordinator I
As a Corporate Account Coordinator I you will be responsible for providing account management and customer support, acting as the single point of contact for assigned customer accounts. This role works with the Sales department to maintain established accounts, grow existing accounts, and support new business to achieve company revenue and waste volume goals. Essential Functions & Requirements
Prioritizes health and safety by adhering to policies and maintaining safe practices at all times Serves as a single point of contact (SPOC) and technical resource for corporate accounts Assists in determining regulatory requirements for customer waste and byproducts Maintains responsibility for all aspects of customer experience for corporate accounts including waste profiling, scheduling, invoice review, profitability, and promotion of all business lines Participates in developing proposals and business plans to create new business or expand relationships with the assigned corporate account Ensures that all contract terms and pricing are adhered to at all locations Manages all communications with multiple customer locations/facilities for assigned corporate account(s) Develops and implements solutions for various customer needs/issues Negotiates with multiple service vendors and coordinates services for assigned accounts Conducts profit/cost analysis of current management methods to maximize margin dollars Travels to customer sites to evaluate current waste/byproduct management practices or to audit plans developed by Arcwood as needed Completes invoice/service follow-up surveys to ensure customer satisfaction Coordinates and manages data collection systems and reports for customers Provides service to customers until 5:00pm Mountain and Pacific Time as needed Takes on additional duties as assigned to support the team and organization Education
Bachelor’s degree (required); degree in environmental science or a related science is preferred Experience
3+ years of successful customer experience management (required) Previous experience within the hazardous waste or environmental field (preferred) Competencies
Strong written and verbal communication skills to effectively communicate with internal and external stakeholders Strong computer skills including Microsoft Office Suite Excellent organizational and problem-solving abilities Strong knowledge of RCRA, DOT, and state regulations Ability to travel on occasion as needed to support customers Regular and predictable attendance to perform the functions of this role Benefits, Compensation, & Workforce Diversity
Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement. Equal Opportunity Employer - Veterans & Disabilities A post-offer drug screen and background check will be required.
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Exciting Opportunity to Join Our Legacy of Environmental Leadership! About Us: At Arcwood Environmental, we are pioneers in industrial waste management, committed to a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries. Why Arcwood?
Impactful Work:
Be part of a team that makes a real difference. Our services range from hazardous waste management and emergency response to onsite support and technical solutions, enabling us to solve our customers’ waste challenges. We do not generate our own waste. Growth Opportunities:
We value contribution beyond job titles and support continuous learning and skill development. Safety First:
Health and safety are top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of colleagues. Our mantra is
Safe and Compliant, Always. Collaborative Environment:
Join a supportive and dynamic team where ideas and efforts are recognized and rewarded. Our Commitment & Vision
We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. Our vision is to be the most trusted partner in the environmental services industry, delivering agile, sustainable, and innovative solutions while nurturing top talent and creating lasting value for customers, shareholders, communities, and the planet. Corporate Account Coordinator I
As a Corporate Account Coordinator I you will be responsible for providing account management and customer support, acting as the single point of contact for assigned customer accounts. This role works with the Sales department to maintain established accounts, grow existing accounts, and support new business to achieve company revenue and waste volume goals. Essential Functions & Requirements
Prioritizes health and safety by adhering to policies and maintaining safe practices at all times Serves as a single point of contact (SPOC) and technical resource for corporate accounts Assists in determining regulatory requirements for customer waste and byproducts Maintains responsibility for all aspects of customer experience for corporate accounts including waste profiling, scheduling, invoice review, profitability, and promotion of all business lines Participates in developing proposals and business plans to create new business or expand relationships with the assigned corporate account Ensures that all contract terms and pricing are adhered to at all locations Manages all communications with multiple customer locations/facilities for assigned corporate account(s) Develops and implements solutions for various customer needs/issues Negotiates with multiple service vendors and coordinates services for assigned accounts Conducts profit/cost analysis of current management methods to maximize margin dollars Travels to customer sites to evaluate current waste/byproduct management practices or to audit plans developed by Arcwood as needed Completes invoice/service follow-up surveys to ensure customer satisfaction Coordinates and manages data collection systems and reports for customers Provides service to customers until 5:00pm Mountain and Pacific Time as needed Takes on additional duties as assigned to support the team and organization Education
Bachelor’s degree (required); degree in environmental science or a related science is preferred Experience
3+ years of successful customer experience management (required) Previous experience within the hazardous waste or environmental field (preferred) Competencies
Strong written and verbal communication skills to effectively communicate with internal and external stakeholders Strong computer skills including Microsoft Office Suite Excellent organizational and problem-solving abilities Strong knowledge of RCRA, DOT, and state regulations Ability to travel on occasion as needed to support customers Regular and predictable attendance to perform the functions of this role Benefits, Compensation, & Workforce Diversity
Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement. Equal Opportunity Employer - Veterans & Disabilities A post-offer drug screen and background check will be required.
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