Drucker + Falk, LLC
Assistant Property Manager (1523 - Richmond, Virginia)
Drucker + Falk, LLC, Richmond, Virginia, United States, 23214
Assistant Property Manager (1523 - Richmond, Virginia)
Join to apply for the
Assistant Property Manager (1523 - Richmond, Virginia)
role at
Drucker + Falk, LLC .
Weekend hours: Saturdays 10 AM – 5 PM.
Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as part of the Property Manager job description. Primary responsibilities include ensuring that the community generates a satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards and assures customer satisfaction.
Duties will be performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.
Essential Duties and Responsibilities
In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
Show apartments and process applications for prospective residents.
Handle and coordinate all details of move‑ins and move‑outs.
Prepare and maintain resident files according to company policies.
Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
Process maintenance service requests.
Actively participate in maintaining good resident relations in the community.
Prepare weekly traffic/renewal status reports.
Keep the advertising and websites file up to date.
Cooperate with other departments within the company.
Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
Perform Outreach Marketing as directed by Property Manager/Regional Property Manager.
Follow‑up on prospective rental leads/visitors.
Process Accounts Payable and Accounts Receivable as instructed.
Perform other duties as assigned.
Managing People
Includes staff in planning, decision‑making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external).
Qualifications
Must have one or more of the following: 4‑year Degree, 2‑year Associates Degree, or 2 years’ work experience in retail sales or customer related service.
Other Qualifications
Professional Appearance.
Detail oriented individual with excellent interpersonal skills.
Knowledge of apartment rental and collection practices.
Excellent customer service skills as well as sales and marketing skills.
Organizational and multi‑tasking skills.
Ability to work well with others and ability to work independently.
Strong written and verbal communication skills.
Yardi expertise preferred.
Certificates, Licenses, Registrations
Current driver’s licenses (ARM or CAM preferred).
Other Skills and Abilities
Knowledge of Residential Property Management.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation.
Equal Opportunity Employer. Drug‑Free Workplace.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Management
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Assistant Property Manager (1523 - Richmond, Virginia)
role at
Drucker + Falk, LLC .
Weekend hours: Saturdays 10 AM – 5 PM.
Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as part of the Property Manager job description. Primary responsibilities include ensuring that the community generates a satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards and assures customer satisfaction.
Duties will be performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.
Essential Duties and Responsibilities
In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
Show apartments and process applications for prospective residents.
Handle and coordinate all details of move‑ins and move‑outs.
Prepare and maintain resident files according to company policies.
Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
Process maintenance service requests.
Actively participate in maintaining good resident relations in the community.
Prepare weekly traffic/renewal status reports.
Keep the advertising and websites file up to date.
Cooperate with other departments within the company.
Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
Perform Outreach Marketing as directed by Property Manager/Regional Property Manager.
Follow‑up on prospective rental leads/visitors.
Process Accounts Payable and Accounts Receivable as instructed.
Perform other duties as assigned.
Managing People
Includes staff in planning, decision‑making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external).
Qualifications
Must have one or more of the following: 4‑year Degree, 2‑year Associates Degree, or 2 years’ work experience in retail sales or customer related service.
Other Qualifications
Professional Appearance.
Detail oriented individual with excellent interpersonal skills.
Knowledge of apartment rental and collection practices.
Excellent customer service skills as well as sales and marketing skills.
Organizational and multi‑tasking skills.
Ability to work well with others and ability to work independently.
Strong written and verbal communication skills.
Yardi expertise preferred.
Certificates, Licenses, Registrations
Current driver’s licenses (ARM or CAM preferred).
Other Skills and Abilities
Knowledge of Residential Property Management.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation.
Equal Opportunity Employer. Drug‑Free Workplace.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Management
#J-18808-Ljbffr