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# Senior Account Sales RepresentativeLivonia, MIFull-Time# Senior Account Sales RepresentativeLivonia, MIFull-TimeDec 14, 2025Sales## Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.**JOB SUMMARY**Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.
**MAJOR DUTIES AND RESPONSIBILITIES***Actively and consistently support all efforts to simplify and enhance the customer experience*Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolioSolicits residential customers through door-to door solictiation and by building relationships with property management and explains products and services available to sameGenerates incremental revenue from existing customers by adding new/additional services or upgradesResponds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolvedMaintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directionsAttends and actively contributes to sales meetings and training programsAccurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reportingCollect and account for funds and provide receipts according to Company policy and guidelines
**REQUIRED QUALIFICATIONS****Skills/Abilities and Knowledge**Ability to read, write, speak and understand EnglishKnowledge of cold call sales skills, persuasion, and clear communication skillsAbility to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsAbility to complete documentation accuratelyAbility to build mutually beneficial relationships with all management at assigned propertiesAbility to communicate orally and in writing in clear and straightforward mannerAbility to maintain confidentialityAbility to deal with the public in a professional manner**Education**High School Diploma or equivalent work experience**Related Work Experience**Minimum of 1 year experience in sales or customer service**Certifications and/or Licenses**Valid driver's license with a satisfactory driving record within Company required standards**PREFERRED QUALIFICATIONS****Skills /Abilities and Knowledge**Ability to maintain high level of self-motivationAbility to maintain favorable relations with subscribers, vendors and employees within the service areaKnowledge of communications technologies and services, with an emphasis on data networking fundamentalsAbility to prioritize and organize effectivelyAbility to use personal computer and software applicationsKnowledge of cable or telecommunications servicesExperience with consumer education of products and services**WORKING CONDITIONS**Office environment and / or outside environment with exposure to inclement weatherMust be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)Exposure to moderate noise levelsMust be able to work evenings and weekendsVariable hours: may include weekends, holidays, and split days off
#LI-NT2
SMD300 2025-66875 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive
package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
**Get to Know Us**
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
**Grow Your Career Here**
We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
PDN-a0967790-aa70-4808-9e0e-70da083f943cThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.**JOB SUMMARY**Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.
**MAJOR DUTIES AND RESPONSIBILITIES***Actively and consistently support all efforts to simplify and enhance the customer experience*Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolioSolicits residential customers through door-to door solictiation and by building relationships with property management and explains products and services available to sameGenerates incremental revenue from existing customers by adding new/additional services or upgradesResponds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolvedMaintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directionsAttends and actively contributes to sales meetings and training programsAccurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reportingCollect and account for funds and provide receipts according to Company policy and guidelines
**REQUIRED QUALIFICATIONS****Skills/Abilities and Knowledge**Ability to read, write, speak and understand EnglishKnowledge of cold call sales skills, persuasion, and clear communication skillsAbility to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsAbility to complete documentation accuratelyAbility to build mutually beneficial relationships with all management at assigned propertiesAbility to communicate orally and in writing in clear and straightforward mannerAbility to maintain confidentialityAbility to deal with the public in a professional manner**Education**High School Diploma or equivalent work experience**Related Work Experience**Minimum of 1 year experience in sales #J-18808-Ljbffr
**MAJOR DUTIES AND RESPONSIBILITIES***Actively and consistently support all efforts to simplify and enhance the customer experience*Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolioSolicits residential customers through door-to door solictiation and by building relationships with property management and explains products and services available to sameGenerates incremental revenue from existing customers by adding new/additional services or upgradesResponds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolvedMaintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directionsAttends and actively contributes to sales meetings and training programsAccurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reportingCollect and account for funds and provide receipts according to Company policy and guidelines
**REQUIRED QUALIFICATIONS****Skills/Abilities and Knowledge**Ability to read, write, speak and understand EnglishKnowledge of cold call sales skills, persuasion, and clear communication skillsAbility to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsAbility to complete documentation accuratelyAbility to build mutually beneficial relationships with all management at assigned propertiesAbility to communicate orally and in writing in clear and straightforward mannerAbility to maintain confidentialityAbility to deal with the public in a professional manner**Education**High School Diploma or equivalent work experience**Related Work Experience**Minimum of 1 year experience in sales or customer service**Certifications and/or Licenses**Valid driver's license with a satisfactory driving record within Company required standards**PREFERRED QUALIFICATIONS****Skills /Abilities and Knowledge**Ability to maintain high level of self-motivationAbility to maintain favorable relations with subscribers, vendors and employees within the service areaKnowledge of communications technologies and services, with an emphasis on data networking fundamentalsAbility to prioritize and organize effectivelyAbility to use personal computer and software applicationsKnowledge of cable or telecommunications servicesExperience with consumer education of products and services**WORKING CONDITIONS**Office environment and / or outside environment with exposure to inclement weatherMust be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)Exposure to moderate noise levelsMust be able to work evenings and weekendsVariable hours: may include weekends, holidays, and split days off
#LI-NT2
SMD300 2025-66875 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive
package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
**Get to Know Us**
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
**Grow Your Career Here**
We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
PDN-a0967790-aa70-4808-9e0e-70da083f943cThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.**JOB SUMMARY**Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.
**MAJOR DUTIES AND RESPONSIBILITIES***Actively and consistently support all efforts to simplify and enhance the customer experience*Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolioSolicits residential customers through door-to door solictiation and by building relationships with property management and explains products and services available to sameGenerates incremental revenue from existing customers by adding new/additional services or upgradesResponds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolvedMaintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directionsAttends and actively contributes to sales meetings and training programsAccurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reportingCollect and account for funds and provide receipts according to Company policy and guidelines
**REQUIRED QUALIFICATIONS****Skills/Abilities and Knowledge**Ability to read, write, speak and understand EnglishKnowledge of cold call sales skills, persuasion, and clear communication skillsAbility to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsAbility to complete documentation accuratelyAbility to build mutually beneficial relationships with all management at assigned propertiesAbility to communicate orally and in writing in clear and straightforward mannerAbility to maintain confidentialityAbility to deal with the public in a professional manner**Education**High School Diploma or equivalent work experience**Related Work Experience**Minimum of 1 year experience in sales #J-18808-Ljbffr