Langdalekia
Langdale Kia of Valdosta is in search of a Service Advisor.
Signing bonus for experienced service advisors
At Bowers Automotive Group we serve the Chattanooga, Cleveland, Augusta and Valdosta communities. You will find the opportunities, resources and support you need to grow and develop professionally! Bowers offers a team focused atmosphere with competitive benefits. We have been in business for over 25 years and are excited to continue to grow and evolve. What we offer
Responsibilities
Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of the progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pickup
Review and explain repairs and associated costs to customers
Handle minor customer concerns and complaints
Keep the Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores by dealership standards
Requirements
Previous experience as a Service Advisor is preferred
Reynolds & Reynolds or similar DMS proficiency preferred
Must have strong customer communication skills both in-person and on the phone
Strong organizational skills
Must be able to manage in a fast-paced work environment with limited supervision
Comply with all federal, state and local laws and company policies regarding the safeguarding of all customer, company, and manufacturer information, as well as customers' vehicles and property
Authorized to work in the USA
Ability to pass a pre-employment background check, Motor Vehicle Record Check, and drug screening
Must have a valid driver's license
401 (k) Savings Plan
Employee Discounts
Health and Dental Insurance
Life Insurance
Voting Time Off
Paid Holidays
Paid Time off
Our company maintains a strong policy of equal employment opportunities for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.
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Signing bonus for experienced service advisors
At Bowers Automotive Group we serve the Chattanooga, Cleveland, Augusta and Valdosta communities. You will find the opportunities, resources and support you need to grow and develop professionally! Bowers offers a team focused atmosphere with competitive benefits. We have been in business for over 25 years and are excited to continue to grow and evolve. What we offer
Responsibilities
Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of the progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pickup
Review and explain repairs and associated costs to customers
Handle minor customer concerns and complaints
Keep the Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores by dealership standards
Requirements
Previous experience as a Service Advisor is preferred
Reynolds & Reynolds or similar DMS proficiency preferred
Must have strong customer communication skills both in-person and on the phone
Strong organizational skills
Must be able to manage in a fast-paced work environment with limited supervision
Comply with all federal, state and local laws and company policies regarding the safeguarding of all customer, company, and manufacturer information, as well as customers' vehicles and property
Authorized to work in the USA
Ability to pass a pre-employment background check, Motor Vehicle Record Check, and drug screening
Must have a valid driver's license
401 (k) Savings Plan
Employee Discounts
Health and Dental Insurance
Life Insurance
Voting Time Off
Paid Holidays
Paid Time off
Our company maintains a strong policy of equal employment opportunities for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.
#J-18808-Ljbffr