The Grounds Guys, a Neighborly Company
Team Lead & Account Manager
The Grounds Guys, a Neighborly Company, Broomfield, Colorado, United States, 80020
Team Lead & Account Manager
Build Your Career While Building Our Business
Here's the deal: we're building something special. We want to stand out by taking exceptional care of our customers while running a tight, professional operation in the field. That only happens with strong leadership and great communication.
We're looking for someone ready to take the next step in their career—someone who can lead crews, manage client relationships, and help grow the business through trust, service, and follow-through.
If you're currently a strong Team Lead, or someone who naturally takes ownership of operations and customer relationships, we want to talk.
Who We Are At The Grounds Guys, we're more than just "the lawn guy." We're a team of outdoor service professionals who believe first impressions matter, details matter, and relationships matter. From the way our crews show up to the way we communicate with customers, we stand behind the
Neighborly Done Right Promise
every day.
This is your opportunity to get in early This operation is in an early growth stage with plans to expand quickly. A strong performer in this role will have a clear path toward upper management as the business grows.
What We Do Year-Round We aim to be a full outdoor home services provider across all seasons. Experience or interest in the following is a plus:
Spring/Fall
Lawn maintenance and seasonal cleanups
Irrigation startups and winterization
Summer
Lawn maintenance
Irrigation maintenance
Landscape lighting and installation projects
Soft and hardscape installations
Winter
Snow removal operations
Holiday lighting installation and service
If you enjoy variety and staying busy year-round, you'll fit well here.
Is This Role Right for You? You might be a great fit if:
You
enjoy leading people
and holding teams accountable to high standards. You
take pride in customer relationships
and communication
You're
comfortable talking with
homeowners, property managers, and prospects. You
naturally look for ways
to improve service and grow accounts
You
enjoy both field work
and the business side of operations
You
see customer issues
as opportunities to build long-term loyalty
You're
ready for responsibility
and want room to grow with a company
Your Responsibilities Field & Team Leadership Serve as boots on the ground, ensuring quality control on job sites
Lead and support crews, including scheduling, routing, and daily priorities
Ensure equipment is properly maintained and jobs are completed efficiently
Troubleshoot staff and field issues as they arise
Prepare crews and schedules for upcoming work
Client & Account Management
Act as a primary point of contact for assigned customers
Proactively communicate with clients regarding service quality, scheduling, and needs
Address concerns promptly and professionally, turning issues into wins
Build long-term relationships that drive retention and referrals
Identify upsell opportunities based on client needs and site conditions
Business Development Support
Follow up on estimates and warm leads as assigned
Reach out to past or inactive customers to re-engage them
Generate new opportunities through referrals, site walks, and relationship building
Coordinate closely with ownership on growth initiatives and priorities
How We Measure Success
Reliability and punctuality
– Setting the standard for the team
Job profitability
– Managing budgeted vs actual hours
Quality control
– Maintaining low return/redo rates
Crew engagement and retention
– Building a strong team culture
Customer satisfaction and retention
– Keeping clients happy and loyal
Account growth
– Expanding services with existing customers
System utilization
– Effective use of company software and processes
Requirements Essential Qualifications
3+ Years experience in landscaping, lawn care, or a related service Industry Experience leading crews or managing field operations
Strong communication skills with customers and team members
Comfortable operating and maintaining equipment (mowers, trimmers, tractors, etc.) English fluency at or near native-speaker level
Clean driving record with experience towing a trailer
Willingness to obtain required certifications within six months if needed
What Sets You Apart
Wide experience across lawncare/ landscaping industries
Background in client-facing roles or account management
Proven track record of growing customer relationships
Ability to identify and close upsell opportunities
Comfort with both hands-on field work and business operations
Compensation & Growth Path Base Hourly Rate:
$22–$25 per hour (based on experience and demonstrated leadership ability)
Commission Structure:
3% of total revenue
for every new client contract you generate
1% residual commission
in Year 2 if the client renews
1% residual commission
in Year 3 if the client renews again
Residual commissions guaranteed as long as you remain with the company and the client stays active
What This Means:
Base compensation:
$45,000 - $50,000 annually (full-time, year-round)
Commission potential:
Opportunity to earn $1000’s in additional Year 1 income depending on new businessgenerated
Growing residual income:
As you build your client portfolio, residual commissions create increasing passive income in Years 2 and 3
Opportunity for overtime during peak seasons
Clear advancement path to higher managerial role as company scales
Example Scenario:
If you bring in $150,000 in new client revenue in Year 1, you earn an additional $4,500 in commissions. If 80% of those clients renew in Year 2, you earn another $1,200 in residuals while also earning commissions on any new business you generate. By Year 3, you're building a portfolio of recurring revenue.
Growth Timeline:
Strong performers who demonstrate leadership, customer relationship skills, and operational excellence can expect promotion opportunities within 6-12 months as we expand.
Why This Role Matters We know this is a broad role, and that's intentional. We're looking for someone who wants responsibility, ownership, and room to grow.
You’ll have the autonomy to make decisions, the support to succeed, and the opportunity to shape how this operation grows. If you're tired of roles where you can't make an impact, this is different.
Ready to Apply? If this sounds like the challenge you've been looking for, don't wait. We're moving quickly to fill this position so we can accelerate our growth this season.
Apply today.
Qualified candidates will be scheduled for an interview immediately through our system.
Equal Opportunity The Grounds Guys is an Equal Opportunity Employer. We believe strong teams are built by people from all walks of life, and we’re committed to creating a respectful environment where teams can do their best work.
While a background check is required prior to onboarding, we consider each candidate individually and focus on honesty, reliability, and a genuine commitment to doing great work.
#J-18808-Ljbffr
Build Your Career While Building Our Business
Here's the deal: we're building something special. We want to stand out by taking exceptional care of our customers while running a tight, professional operation in the field. That only happens with strong leadership and great communication.
We're looking for someone ready to take the next step in their career—someone who can lead crews, manage client relationships, and help grow the business through trust, service, and follow-through.
If you're currently a strong Team Lead, or someone who naturally takes ownership of operations and customer relationships, we want to talk.
Who We Are At The Grounds Guys, we're more than just "the lawn guy." We're a team of outdoor service professionals who believe first impressions matter, details matter, and relationships matter. From the way our crews show up to the way we communicate with customers, we stand behind the
Neighborly Done Right Promise
every day.
This is your opportunity to get in early This operation is in an early growth stage with plans to expand quickly. A strong performer in this role will have a clear path toward upper management as the business grows.
What We Do Year-Round We aim to be a full outdoor home services provider across all seasons. Experience or interest in the following is a plus:
Spring/Fall
Lawn maintenance and seasonal cleanups
Irrigation startups and winterization
Summer
Lawn maintenance
Irrigation maintenance
Landscape lighting and installation projects
Soft and hardscape installations
Winter
Snow removal operations
Holiday lighting installation and service
If you enjoy variety and staying busy year-round, you'll fit well here.
Is This Role Right for You? You might be a great fit if:
You
enjoy leading people
and holding teams accountable to high standards. You
take pride in customer relationships
and communication
You're
comfortable talking with
homeowners, property managers, and prospects. You
naturally look for ways
to improve service and grow accounts
You
enjoy both field work
and the business side of operations
You
see customer issues
as opportunities to build long-term loyalty
You're
ready for responsibility
and want room to grow with a company
Your Responsibilities Field & Team Leadership Serve as boots on the ground, ensuring quality control on job sites
Lead and support crews, including scheduling, routing, and daily priorities
Ensure equipment is properly maintained and jobs are completed efficiently
Troubleshoot staff and field issues as they arise
Prepare crews and schedules for upcoming work
Client & Account Management
Act as a primary point of contact for assigned customers
Proactively communicate with clients regarding service quality, scheduling, and needs
Address concerns promptly and professionally, turning issues into wins
Build long-term relationships that drive retention and referrals
Identify upsell opportunities based on client needs and site conditions
Business Development Support
Follow up on estimates and warm leads as assigned
Reach out to past or inactive customers to re-engage them
Generate new opportunities through referrals, site walks, and relationship building
Coordinate closely with ownership on growth initiatives and priorities
How We Measure Success
Reliability and punctuality
– Setting the standard for the team
Job profitability
– Managing budgeted vs actual hours
Quality control
– Maintaining low return/redo rates
Crew engagement and retention
– Building a strong team culture
Customer satisfaction and retention
– Keeping clients happy and loyal
Account growth
– Expanding services with existing customers
System utilization
– Effective use of company software and processes
Requirements Essential Qualifications
3+ Years experience in landscaping, lawn care, or a related service Industry Experience leading crews or managing field operations
Strong communication skills with customers and team members
Comfortable operating and maintaining equipment (mowers, trimmers, tractors, etc.) English fluency at or near native-speaker level
Clean driving record with experience towing a trailer
Willingness to obtain required certifications within six months if needed
What Sets You Apart
Wide experience across lawncare/ landscaping industries
Background in client-facing roles or account management
Proven track record of growing customer relationships
Ability to identify and close upsell opportunities
Comfort with both hands-on field work and business operations
Compensation & Growth Path Base Hourly Rate:
$22–$25 per hour (based on experience and demonstrated leadership ability)
Commission Structure:
3% of total revenue
for every new client contract you generate
1% residual commission
in Year 2 if the client renews
1% residual commission
in Year 3 if the client renews again
Residual commissions guaranteed as long as you remain with the company and the client stays active
What This Means:
Base compensation:
$45,000 - $50,000 annually (full-time, year-round)
Commission potential:
Opportunity to earn $1000’s in additional Year 1 income depending on new businessgenerated
Growing residual income:
As you build your client portfolio, residual commissions create increasing passive income in Years 2 and 3
Opportunity for overtime during peak seasons
Clear advancement path to higher managerial role as company scales
Example Scenario:
If you bring in $150,000 in new client revenue in Year 1, you earn an additional $4,500 in commissions. If 80% of those clients renew in Year 2, you earn another $1,200 in residuals while also earning commissions on any new business you generate. By Year 3, you're building a portfolio of recurring revenue.
Growth Timeline:
Strong performers who demonstrate leadership, customer relationship skills, and operational excellence can expect promotion opportunities within 6-12 months as we expand.
Why This Role Matters We know this is a broad role, and that's intentional. We're looking for someone who wants responsibility, ownership, and room to grow.
You’ll have the autonomy to make decisions, the support to succeed, and the opportunity to shape how this operation grows. If you're tired of roles where you can't make an impact, this is different.
Ready to Apply? If this sounds like the challenge you've been looking for, don't wait. We're moving quickly to fill this position so we can accelerate our growth this season.
Apply today.
Qualified candidates will be scheduled for an interview immediately through our system.
Equal Opportunity The Grounds Guys is an Equal Opportunity Employer. We believe strong teams are built by people from all walks of life, and we’re committed to creating a respectful environment where teams can do their best work.
While a background check is required prior to onboarding, we consider each candidate individually and focus on honesty, reliability, and a genuine commitment to doing great work.
#J-18808-Ljbffr