CCT
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Account Manager
role at
CCT
Location: Tulsa, OK | Salary: $80,000 – $110,000 per year
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About Us Since 2012, CCT (cct.io) has helped more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. With an award‑winning suite of software and services, we provide scalable solutions that integrate with more than 100 casino management, hospitality, and financial systems.
We are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America. Our core values represent who we are and how we work – Customer Oriented, Problem Solving, Driven, Adaptability, and Teamwork.
Job Description We’re looking for an
Account Manager
to grow and expand relationships within our existing customer base. Reporting to the Chief Revenue Officer, this role is responsible for driving revenue through cross‑sell, upsell, and expansion of CCT’s SaaS offerings. This person will work in tight partnership with Client Success Managers to understand customer needs, identify growth opportunities, and support long‑term account health.
Essential Duties And Responsibilities
Account Growth & Sales Execution: Drive expansion opportunities within existing accounts by identifying cross‑sell and upsell needs, positioning relevant CCT solutions, and managing the full expansion sales cycle
Partnership with Client Success: Collaborate closely with Client Success Managers to align on account objectives, customer health, renewal timelines, and areas for value expansion
Customer Relationship Management: Establish trusted advisor status with key customer stakeholders through ongoing engagement, proactive outreach, and deep understanding of customer business needs
Pipeline & Forecast Management: Maintain an accurate expansion pipeline, forecast revenue reliably, and ensure proper usage of CRM categories, notes, and deal stages
Product & Solution Expertise: Develop deep knowledge of CCT’s platform and offerings to effectively communicate value, tailor solutions, and guide customers toward the right products
Renewal Support: Contribute to renewal strategy and execution by ensuring expansion and adoption activities support long‑term customer retention
Cross‑Functional Collaboration: Partner with Marketing, Product, and Revenue Operations to support campaigns, messaging, segmentation, and customer insights that drive expansion opportunities
Revenue Reporting & Accountability: Track KPIs related to expansion revenue, quota attainment, product adoption, and customer engagement. Leverage data to drive strategy and prioritize efforts
Who You Are And How To Thrive At CCT
Passionate – you throw your energy and conviction into the work you do
Curious – you have an innate desire to understand people and help solve their problems
Collaborative – you thrive in environments where people work together to create winning solutions
Committed to self‑development and personal growth – you pursue your personal and professional interests with energy and enthusiasm
Assumes positive intent – you believe your teammates and customers come from a place of good intention
Requirements
5+ years of experience in account management or B2B sales
Experience selling or expanding SaaS or recurring‑revenue offerings
Consistent performance to meet or exceed quota/plan
Strong ability to identify customer needs and match them to product value
Experience collaborating closely with Customer Success or Support teams
Proficiency with CRM tools (HubSpot preferred)
Strong communication, presentation, and stakeholder management skills
Ability to manage multiple accounts, priorities, and timelines effectively
Data‑driven mindset with comfort using reports, KPIs, and dashboards
Bonus for experience in the casino, hospitality, or fintech industries
Bonus for familiarity with MEDDPICC, SPICED, or similar qualification frameworks
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority level Not Applicable
Employment type Full‑time
Job function Sales and Business Development
Industries Software Development
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Account Manager
role at
CCT
Location: Tulsa, OK | Salary: $80,000 – $110,000 per year
Get AI-powered advice on this job and more exclusive features.
About Us Since 2012, CCT (cct.io) has helped more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. With an award‑winning suite of software and services, we provide scalable solutions that integrate with more than 100 casino management, hospitality, and financial systems.
We are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America. Our core values represent who we are and how we work – Customer Oriented, Problem Solving, Driven, Adaptability, and Teamwork.
Job Description We’re looking for an
Account Manager
to grow and expand relationships within our existing customer base. Reporting to the Chief Revenue Officer, this role is responsible for driving revenue through cross‑sell, upsell, and expansion of CCT’s SaaS offerings. This person will work in tight partnership with Client Success Managers to understand customer needs, identify growth opportunities, and support long‑term account health.
Essential Duties And Responsibilities
Account Growth & Sales Execution: Drive expansion opportunities within existing accounts by identifying cross‑sell and upsell needs, positioning relevant CCT solutions, and managing the full expansion sales cycle
Partnership with Client Success: Collaborate closely with Client Success Managers to align on account objectives, customer health, renewal timelines, and areas for value expansion
Customer Relationship Management: Establish trusted advisor status with key customer stakeholders through ongoing engagement, proactive outreach, and deep understanding of customer business needs
Pipeline & Forecast Management: Maintain an accurate expansion pipeline, forecast revenue reliably, and ensure proper usage of CRM categories, notes, and deal stages
Product & Solution Expertise: Develop deep knowledge of CCT’s platform and offerings to effectively communicate value, tailor solutions, and guide customers toward the right products
Renewal Support: Contribute to renewal strategy and execution by ensuring expansion and adoption activities support long‑term customer retention
Cross‑Functional Collaboration: Partner with Marketing, Product, and Revenue Operations to support campaigns, messaging, segmentation, and customer insights that drive expansion opportunities
Revenue Reporting & Accountability: Track KPIs related to expansion revenue, quota attainment, product adoption, and customer engagement. Leverage data to drive strategy and prioritize efforts
Who You Are And How To Thrive At CCT
Passionate – you throw your energy and conviction into the work you do
Curious – you have an innate desire to understand people and help solve their problems
Collaborative – you thrive in environments where people work together to create winning solutions
Committed to self‑development and personal growth – you pursue your personal and professional interests with energy and enthusiasm
Assumes positive intent – you believe your teammates and customers come from a place of good intention
Requirements
5+ years of experience in account management or B2B sales
Experience selling or expanding SaaS or recurring‑revenue offerings
Consistent performance to meet or exceed quota/plan
Strong ability to identify customer needs and match them to product value
Experience collaborating closely with Customer Success or Support teams
Proficiency with CRM tools (HubSpot preferred)
Strong communication, presentation, and stakeholder management skills
Ability to manage multiple accounts, priorities, and timelines effectively
Data‑driven mindset with comfort using reports, KPIs, and dashboards
Bonus for experience in the casino, hospitality, or fintech industries
Bonus for familiarity with MEDDPICC, SPICED, or similar qualification frameworks
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority level Not Applicable
Employment type Full‑time
Job function Sales and Business Development
Industries Software Development
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