Sage Hospitality
Part-Time In-Room Dining Busser - The Ritz-Carlton
Sage Hospitality, Chicago, Illinois, United States, 60601
Job Overview
Responsible for retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards. Clean and maintain all corridors and public areas in accordance with all food and beverage procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities
Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. Complete all shift side work as outlined in the hotel's operating policies and procedures. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communications to immediate shift supervisor. Qualifications
Education/Formal Training No formal education needed. Valid Food Handler's Certification required. Experience Prior Food and Beverage experience desirable. Knowledge/Skills Ability to meet standards of appearance. Can communicate well with guests. Moderate hearing necessary as guests approach with requests and questions. Vision necessary to assess required reaction to meet standards. Minimal speech communication skills to utilize alternate communication. Minimal literacy necessary; can utilize alternate training tools. Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Environment
Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits
Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program $17 - $19/hourly
Responsible for retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards. Clean and maintain all corridors and public areas in accordance with all food and beverage procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities
Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. Complete all shift side work as outlined in the hotel's operating policies and procedures. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communications to immediate shift supervisor. Qualifications
Education/Formal Training No formal education needed. Valid Food Handler's Certification required. Experience Prior Food and Beverage experience desirable. Knowledge/Skills Ability to meet standards of appearance. Can communicate well with guests. Moderate hearing necessary as guests approach with requests and questions. Vision necessary to assess required reaction to meet standards. Minimal speech communication skills to utilize alternate communication. Minimal literacy necessary; can utilize alternate training tools. Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Environment
Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits
Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program $17 - $19/hourly