Parts Authority
Auto Parts Counter Professional
The Auto Parts Counter Professional reports directly to the Store Manager and will be responsible for inside sales activity within store. To succeed as an Auto Parts Counter Professional, you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals. Responsibilities include: Build and maintain productive, long lasting relationships with existing customers Close sales to achieve goals Work with customers in a professional, courteous manner Become familiar with customers and their needs Locate parts that are difficult to find and negotiate with vendors to ensure the best deal Accurately quote parts to customers Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts Track lost sales Promote company specials Assist another counterman when necessary Foster and qualify new sales opportunities with new and existing customers Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs. Perform other duties as assigned. Qualifications include: Minimum 3 years' experience in counter sales in a highly competitive market; prior success selling wholesale auto parts particularly in aftermarket industry preferred Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skillsleave the Customer Satisfied. Existing customer base a plus Excellent negotiation, interpersonal and communication skills (both written and verbal) Knowledgeable and passionate about exceptional customer service and exceeding sales goals Ability to build and maintain lasting business relationships General automotive knowledge preferred Results focused, producer, closer, committed to growth Experience with POS system a plus Proficient in MS Office applications, specifically MS Word and Excel preferred Time management and organizational skills Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus Ability to act and operate independently to accomplish objectives Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a "can-do / seize-the-day" type attitude, tenacity in pursuit of goals. We will give preference and top pay to candidates with many years of directly relevant experience. Some of the benefits of being a part of our growing Parts Authority family: Medical Insurance, Dental Insurance, Vision Insurance Flexible Spending Accounts- Healthcare and Dependent Care Company Paid Life Insurance 401K Paid Time Off- including vacation and sick time Excellent Advancement Opportunities We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status. Min USD $18.78/Hr.
The Auto Parts Counter Professional reports directly to the Store Manager and will be responsible for inside sales activity within store. To succeed as an Auto Parts Counter Professional, you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals. Responsibilities include: Build and maintain productive, long lasting relationships with existing customers Close sales to achieve goals Work with customers in a professional, courteous manner Become familiar with customers and their needs Locate parts that are difficult to find and negotiate with vendors to ensure the best deal Accurately quote parts to customers Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts Track lost sales Promote company specials Assist another counterman when necessary Foster and qualify new sales opportunities with new and existing customers Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs. Perform other duties as assigned. Qualifications include: Minimum 3 years' experience in counter sales in a highly competitive market; prior success selling wholesale auto parts particularly in aftermarket industry preferred Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skillsleave the Customer Satisfied. Existing customer base a plus Excellent negotiation, interpersonal and communication skills (both written and verbal) Knowledgeable and passionate about exceptional customer service and exceeding sales goals Ability to build and maintain lasting business relationships General automotive knowledge preferred Results focused, producer, closer, committed to growth Experience with POS system a plus Proficient in MS Office applications, specifically MS Word and Excel preferred Time management and organizational skills Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus Ability to act and operate independently to accomplish objectives Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a "can-do / seize-the-day" type attitude, tenacity in pursuit of goals. We will give preference and top pay to candidates with many years of directly relevant experience. Some of the benefits of being a part of our growing Parts Authority family: Medical Insurance, Dental Insurance, Vision Insurance Flexible Spending Accounts- Healthcare and Dependent Care Company Paid Life Insurance 401K Paid Time Off- including vacation and sick time Excellent Advancement Opportunities We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status. Min USD $18.78/Hr.