DSV
Supervisor, Customs Compliance
This position is responsible for performing compliance activities to ensure customs transactions meet compliance standards set forth by government regulations and company policy. It includes audit activities related to individual files, system data and departmental performance, and may include specialty activities such as post entry corrections, responding to regulatory requests, classification, database management and duty payment. Duties & Responsibilities: Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements. Administer internal compliance programs in accordance with company guidelines. Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance. Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies. Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission. Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities. Monitor customs compliance KPI performance, developing and implementing corrective action as needed. Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required. Ensure billing for compliance activities is completed, as required. Manage customer reporting, as required. Liaise with government agencies as required. Support compliance training for internal and external customers as needed. Perform other duties or special projects as assigned by management. Skills & Competencies: Intermediate to advanced computer skills with working knowledge of MS Office Suite Basic knowledge of accounting Well-developed analytical skills and ability to problem-solve Strong organizational skills and ability to multi-task Good interpersonal skills and communication skills Advanced knowledge of Customs and FTZ processes Knowledge of general freight forwarding terms and standards Inventory control and record-keeping experience helpful. Function / Market & Industry Knowledge / Business Acumen / Processes: Preferred Qualifications: Bachelor's degree in Supply Chain, Business, or a related field. 3+ years of logistics or brokerage experience, with an emphasis on import drayage. Existing book of business or carrier relationships in key port markets Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms Language skills: English (Reading, Writing, Verbal). Computer Literacy: Technically proficient in TMS platforms, Microsoft Excel, and CRM systems. Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint. At Will Employment: DSV Road Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays. For this position, the expected base pay is: $71,000 - $106,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
This position is responsible for performing compliance activities to ensure customs transactions meet compliance standards set forth by government regulations and company policy. It includes audit activities related to individual files, system data and departmental performance, and may include specialty activities such as post entry corrections, responding to regulatory requests, classification, database management and duty payment. Duties & Responsibilities: Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements. Administer internal compliance programs in accordance with company guidelines. Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance. Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies. Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission. Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities. Monitor customs compliance KPI performance, developing and implementing corrective action as needed. Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required. Ensure billing for compliance activities is completed, as required. Manage customer reporting, as required. Liaise with government agencies as required. Support compliance training for internal and external customers as needed. Perform other duties or special projects as assigned by management. Skills & Competencies: Intermediate to advanced computer skills with working knowledge of MS Office Suite Basic knowledge of accounting Well-developed analytical skills and ability to problem-solve Strong organizational skills and ability to multi-task Good interpersonal skills and communication skills Advanced knowledge of Customs and FTZ processes Knowledge of general freight forwarding terms and standards Inventory control and record-keeping experience helpful. Function / Market & Industry Knowledge / Business Acumen / Processes: Preferred Qualifications: Bachelor's degree in Supply Chain, Business, or a related field. 3+ years of logistics or brokerage experience, with an emphasis on import drayage. Existing book of business or carrier relationships in key port markets Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms Language skills: English (Reading, Writing, Verbal). Computer Literacy: Technically proficient in TMS platforms, Microsoft Excel, and CRM systems. Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint. At Will Employment: DSV Road Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays. For this position, the expected base pay is: $71,000 - $106,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.