Phoenix Staffing
Regional Manager, Growth & Innovation
Phoenix Staffing, Phoenix, Arizona, United States, 85001
Regional Manager, Growth & Innovation
ARAMARK REFRESHMENTS delivers inspired break experiences to business and industry clients at more than 80,000 locations in North America. Providing innovative solutions that create connections among employees and guests is our passion. From coffee, tea, cold brew, curated snacks, and fresh food options to customizable convenience through vending and micromarket solutions tailored to meet the unique needs of each client, we offer a full complement of breakroom essentials. Our team of experts reimagines unique spaces where everyone can recharge and enjoy a true sense of community. The Regional Growth & Innovation Manager is a key player in supporting Aramark Refreshments business strategies. By developing field solutions, this role drives profitable growth across various service areas, including office coffee services, micro-markets, vending, breakroom, and retail experiences. Reporting to the Vice President of Innovation and Customer Experience, the role directly engages with the West Region's operations and sales teams to drive execution, sales growth, client satisfaction/retention, and customer engagement. This role manages five (5) field marketing specialists who drive the day-to-day marketing success of each market center in which they are based. This position is responsible for managing Aramark Refreshments' marketing objectives and activities, including local store marketing initiatives, regional marketing programs, client activations, product and equipment marketing, and product management and analysis. This includes both new business and base business clients. The role serves as a critical liaison between Aramark's marketing team and field operations, ensuring that both the field team and client needs are met while adhering to Aramark standards. The impact of this role on client satisfaction is significant, making it a rewarding opportunity for a marketing professional. Job Responsibilities
Manage a team of field marketing specialists to execute any marketing programming in Office Coffee Services, Vending, and Micro-market accounts to ensure program merchandising is implemented at all client sites. Manage national marketing initiatives while developing and executing local promotional calendars. Develop and project manage repeatable field processes and key metrics that measure operating profit, product rotation and merchandising standards. Partner with Regional Leadership to support specific client needs that drive measurable results across the full amenity and retail space. Support large openings by ensuring all components are ready for implementation (signage, merchandising, welcome kits, etc), proper pricing is communicated for any retail items, and training team members on how to keep spaces fresh and stocked. Lead pilot process from identifying opportunity's locations, defining scope, implementation, and tracking Support national account managers and business development managers with CBRs, events, and sales presentations, providing insights on new products, services, and programming. Train field teams on new planograms/products and services to ensure proper setup (communication, product, merchandising) Responsible for being the expert on 365 Retail kiosk capabilities, including but not limited to reporting, promotions, loyalty, implementation, and maintenance. Actively monitor the industry and seek insights into local pricing, products, and vendors, along with tactical outcomes and timelines for implementation. Activate brand standards and fully execute at all identified service points, resulting in consistency throughout the region. Present ideas, influence others without authority, and have strong communication skills; interact with vendors, clients, and Refreshments leadership on a regular cadence. Compensation Data
COMPENSATION: The salary range for this position is $75,000 to $90,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. Qualifications
Requires a bachelor's degree or equivalent experience 3-5 years' experience, preferably in hospitality, restaurant or food service operation Experience managing a small team a plus Up to 50% travel may be expected for client and team interactions. Strong strategic, analytical, and decision-making skills, with proven program execution capabilities. Ability to work effectively in a team-based environment within a heavily matrixed organization. Excellent communication skills, including verbal, written, presentation, and influencing, with the ability to connect with diverse stakeholders. Strong organizational and project management skills. Proficient in Microsoft Office (Word, Excel, PowerPoint). Creative and flexible in attitude and style, able to adapt to new situations in a dynamic environment. A self-starter who is confident, self-motivated, and able to work effectively with minimal supervision.
ARAMARK REFRESHMENTS delivers inspired break experiences to business and industry clients at more than 80,000 locations in North America. Providing innovative solutions that create connections among employees and guests is our passion. From coffee, tea, cold brew, curated snacks, and fresh food options to customizable convenience through vending and micromarket solutions tailored to meet the unique needs of each client, we offer a full complement of breakroom essentials. Our team of experts reimagines unique spaces where everyone can recharge and enjoy a true sense of community. The Regional Growth & Innovation Manager is a key player in supporting Aramark Refreshments business strategies. By developing field solutions, this role drives profitable growth across various service areas, including office coffee services, micro-markets, vending, breakroom, and retail experiences. Reporting to the Vice President of Innovation and Customer Experience, the role directly engages with the West Region's operations and sales teams to drive execution, sales growth, client satisfaction/retention, and customer engagement. This role manages five (5) field marketing specialists who drive the day-to-day marketing success of each market center in which they are based. This position is responsible for managing Aramark Refreshments' marketing objectives and activities, including local store marketing initiatives, regional marketing programs, client activations, product and equipment marketing, and product management and analysis. This includes both new business and base business clients. The role serves as a critical liaison between Aramark's marketing team and field operations, ensuring that both the field team and client needs are met while adhering to Aramark standards. The impact of this role on client satisfaction is significant, making it a rewarding opportunity for a marketing professional. Job Responsibilities
Manage a team of field marketing specialists to execute any marketing programming in Office Coffee Services, Vending, and Micro-market accounts to ensure program merchandising is implemented at all client sites. Manage national marketing initiatives while developing and executing local promotional calendars. Develop and project manage repeatable field processes and key metrics that measure operating profit, product rotation and merchandising standards. Partner with Regional Leadership to support specific client needs that drive measurable results across the full amenity and retail space. Support large openings by ensuring all components are ready for implementation (signage, merchandising, welcome kits, etc), proper pricing is communicated for any retail items, and training team members on how to keep spaces fresh and stocked. Lead pilot process from identifying opportunity's locations, defining scope, implementation, and tracking Support national account managers and business development managers with CBRs, events, and sales presentations, providing insights on new products, services, and programming. Train field teams on new planograms/products and services to ensure proper setup (communication, product, merchandising) Responsible for being the expert on 365 Retail kiosk capabilities, including but not limited to reporting, promotions, loyalty, implementation, and maintenance. Actively monitor the industry and seek insights into local pricing, products, and vendors, along with tactical outcomes and timelines for implementation. Activate brand standards and fully execute at all identified service points, resulting in consistency throughout the region. Present ideas, influence others without authority, and have strong communication skills; interact with vendors, clients, and Refreshments leadership on a regular cadence. Compensation Data
COMPENSATION: The salary range for this position is $75,000 to $90,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. Qualifications
Requires a bachelor's degree or equivalent experience 3-5 years' experience, preferably in hospitality, restaurant or food service operation Experience managing a small team a plus Up to 50% travel may be expected for client and team interactions. Strong strategic, analytical, and decision-making skills, with proven program execution capabilities. Ability to work effectively in a team-based environment within a heavily matrixed organization. Excellent communication skills, including verbal, written, presentation, and influencing, with the ability to connect with diverse stakeholders. Strong organizational and project management skills. Proficient in Microsoft Office (Word, Excel, PowerPoint). Creative and flexible in attitude and style, able to adapt to new situations in a dynamic environment. A self-starter who is confident, self-motivated, and able to work effectively with minimal supervision.