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TradeDoubler SE

Agency Account Manager

TradeDoubler SE, New York, New York, us, 10261

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Metapic Role overview As Agency Account Manager you are responsible for managing a selection of agencies and clients in North America. You are responsible for retaining our clients through providing an excellent level of Account Management, increasing revenue and gross profit and grow their accounts by connecting them to all relevant and market leading affiliates. Commercial awareness, negotiation skills and the ability to identify and drive business development opportunities are some of the key skills that we are looking for in this role.

Our Agency Account Manager works closely with the local Partner Development Manager to continuously have the best possible publisher and traffic mix for the programs in their portfolios.

Main Responsibilities

Act as agency level contact on accounts – perform quarterly business reviews, develop strong relationships

Create a forecast and development plan for each of your allocated accounts on a yearly and quarterly basis

Closely monitor all programs across allocated accounts on a daily basis and be proactive if accounts are underdelivering to take action in a timely manner

Implement and optimise new publishers recruited by the partnership development team across key allocated accounts

Build a strong relationship with key contacts on your allocated programmes by maintaining regular telephone and face to face contact

Management of promotions and daily activity on allocated accounts will be required

Provide regular feedback on client satisfaction

Understand and plan according to the business objectives of each client in a portfolio

Understand and adapt our products to client tracking capabilities and opportunities

Report on client KPIs and make recommendations for growth

Ensure that all client details, actions and administration are updated in our CRM system

Manage account receivables and follow up when payments are late

Professional Requirements

Bachelor’s Degree in digital marketing or related field

At least 1-2 years affiliate marketing experience - we value your ability to learn quickly and adapt to new challenges

Strong analytical skills, strategic thinking, and the ability to translate statistics into insight and actions as well as analyse trends

Extensive successful account management experience from the industry and experience in coordinating and managing a portfolio of clients

Excellence in building relationships and working with different teams, publishers and clients

Demonstrable influencing skills and commercial awareness

Strong grasp of Microsoft applications: Excel, PowerPoint, Word, Outlook and CRM

Personal Requirements

Confidence, communication skills with proven oral and written presentation skills

Positive outlook, proven ability to handle pressure

Great team worker with strong organisational & multi-tasking skills

Solutions orientation with strong problem-solving skills

Shows passion for what they do

Adds value and does things well

Leads by example

Proactive

Professional

Your profile You’re a results-driven professional with strong commercial awareness, prepared to embrace our values: "Make it Happen, Stay Curious, & Achieve Together".

You have excellent communication, presentation and interpersonal skills. Able to handle pressure and passionate about Marketing. You are confident, willing to learn and to grow in our organization, you retain information quickly and you can come up with solutions in a timely manner when facing challenges. You are proactive and have strong analytical skills. You are also good at building relationships and enjoy planning strategies to support agencies and clients to improve their performance.

At Tradedoubler we all work as one team, so you will be ready to work as a team player, adding value to our business.

Key performance indicators that you will be measured on include:

Overall revenue and gross profit generated by allocated affiliate programmes

New business revenue generated by your team (advertiser and publisher)

Cross selling of TD products

Implementation and launch of key new affiliate programmes

Why us? #J-18808-Ljbffr