Sound Physicians, Inc.
Pay or shift range: $115,000 USD to $155,000 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Description ABOUT SOUND Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Self-managed PTO Plan
Ten company-paid holidays per year
ABOUT THE ROLE Director of Product, Sound Long Term Care Management Accountable Care Organization (ACO), will lead the strategic vision, development, and lifecycle management of digital products designed to improve population health outcomes, enhance care coordination, and support data-driven decision-making for healthcare organizations. This role bridges clinical, technical, and business domains to ensure the products effectively support long term care providers and facilities, payers, and our ACO in identifying care gaps, managing risk, and optimizing patient outcomes across populations. This role will work closely with Product and Clinical Leadership, Information Technology, Client Services, and external partners to drive the operational aspects of product development process with an end goal of helping the ACO Team achieve better outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Define and own the product vision, strategy, and success metrics for the Population Health Tools in alignment with organizational goals.
Develop and maintain a product roadmap that balances innovation, customer needs, and compliance requirements.
Conduct market analysis, competitive benchmarking, and stakeholder interviews to identify trends and opportunities in population health management and value-based care.
Stakeholder Collaboration
Partner with cross-functional teams including engineering, UX/UI design, information technology, data analytics, and compliance to define and deliver high-impact product features.
Work closely with customers (ACO team members, providers, long-term care facilities, payers) to gather feedback and translate needs into actionable product requirements.
Serve as the primary liaison between product, clinical, and technical teams to ensure clarity of vision and alignment of priorities.
Product Development & Execution
Write detailed user stories, acceptance criteria, and product specifications that drive feature development and iterative releases.
Prioritize backlog items and manage sprint planning in collaboration with Agile development teams.
Oversee product testing, validation, and user acceptance to ensure quality, security, and compliance with HIPAA and other healthcare regulations.
Data & Analytics
Collaborate with data analytics teams to integrate population-level metrics, risk stratification models, and predictive insights into the platform.
Ensure the tools supports interoperability standards (FHIR, HL7, CCD) and integrate effectively with EHRs and third-party health data sources as needed.
Evaluate performance through KPIs such as patient engagement, cost reduction, quality outcomes, and user satisfaction.
Compliance & Quality
Ensure adherence to privacy, data governance, and security standards including HIPAA, HITECH, and applicable CMS quality programs.
Stay informed on healthcare policy changes, value-based care models, and regulatory frameworks impacting population health tools.
Monitor user adoption and feedback to continuously refine the product.
Support go-to-market strategy, sales enablement, and customer onboarding.
Develop product documentation, training materials, and release notes.
VALUES
Analytical mindset: Ability to interpret and communicate complex compensation data effectively.
Proactive problem-solving: Demonstrates ownership of work, identifies opportunities for improvement, and drives solutions.
Strong collaboration: Works well across Finance, HR, and Clinical Operations to build consensus on compensation strategies.
Attention to detail: Ensures accuracy and compliance in all compensation processes and data analysis.
Detail‑Oriented: Delivers consistent and accurate work, particularly when handling sensitive employee data and documentation.
Responsive: Prioritizes timely communication and follow‑up; understands the urgency behind employee requests.
Solution‑Seeker: Uses sound judgment to address issues independently when possible, escalating only when necessary.
KNOWLEDGE, SKILLS, AND ABILITIES
Deep understanding of population health management, care coordination, value‑based care, and healthcare interoperability standards.
Strong analytical and problem‑solving skills; ability to interpret clinical and claims data.
Experience in product management working in Agile/Scrum environments.
Experience in vendor/partner management
Experience in technical application support processes, procedures, and best practices
Excellent communication and stakeholder management abilities.
Familiarity with data visualization, predictive analytics, and machine learning applications in healthcare a plus.
Attention to detail and accuracy
Ability to multi‑task and prioritize workload in a fast‑paced environment
Excellent verbal and written communication skills
Advance knowledge of Microsoft suite, including PowerPoint, Excel and Visio
Excellent organizational abilities, ability to work toward a deadline
Provide clear and smooth communications for teammates supported
EDUCATION AND EXPERIENCE
Bachelor’s degree in Public Health, Healthcare Administration, Business, Computer Science, or related field (Master’s preferred).
3+ years of experience in product/vendor management, preferably within healthcare technology, population health, or analytics. The ideal candidate has a clinical background or experience in healthcare.
Proven track record of launching and scaling data‑driven healthcare products.
SALARY RANGE
This position offers an annual salary range of $115,000‑$155,000. Exact salary will depend on the candidate’s experience, education and geographic location. This position is eligible for additional compensation beyond base pay.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Description ABOUT SOUND Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Self-managed PTO Plan
Ten company-paid holidays per year
ABOUT THE ROLE Director of Product, Sound Long Term Care Management Accountable Care Organization (ACO), will lead the strategic vision, development, and lifecycle management of digital products designed to improve population health outcomes, enhance care coordination, and support data-driven decision-making for healthcare organizations. This role bridges clinical, technical, and business domains to ensure the products effectively support long term care providers and facilities, payers, and our ACO in identifying care gaps, managing risk, and optimizing patient outcomes across populations. This role will work closely with Product and Clinical Leadership, Information Technology, Client Services, and external partners to drive the operational aspects of product development process with an end goal of helping the ACO Team achieve better outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Define and own the product vision, strategy, and success metrics for the Population Health Tools in alignment with organizational goals.
Develop and maintain a product roadmap that balances innovation, customer needs, and compliance requirements.
Conduct market analysis, competitive benchmarking, and stakeholder interviews to identify trends and opportunities in population health management and value-based care.
Stakeholder Collaboration
Partner with cross-functional teams including engineering, UX/UI design, information technology, data analytics, and compliance to define and deliver high-impact product features.
Work closely with customers (ACO team members, providers, long-term care facilities, payers) to gather feedback and translate needs into actionable product requirements.
Serve as the primary liaison between product, clinical, and technical teams to ensure clarity of vision and alignment of priorities.
Product Development & Execution
Write detailed user stories, acceptance criteria, and product specifications that drive feature development and iterative releases.
Prioritize backlog items and manage sprint planning in collaboration with Agile development teams.
Oversee product testing, validation, and user acceptance to ensure quality, security, and compliance with HIPAA and other healthcare regulations.
Data & Analytics
Collaborate with data analytics teams to integrate population-level metrics, risk stratification models, and predictive insights into the platform.
Ensure the tools supports interoperability standards (FHIR, HL7, CCD) and integrate effectively with EHRs and third-party health data sources as needed.
Evaluate performance through KPIs such as patient engagement, cost reduction, quality outcomes, and user satisfaction.
Compliance & Quality
Ensure adherence to privacy, data governance, and security standards including HIPAA, HITECH, and applicable CMS quality programs.
Stay informed on healthcare policy changes, value-based care models, and regulatory frameworks impacting population health tools.
Monitor user adoption and feedback to continuously refine the product.
Support go-to-market strategy, sales enablement, and customer onboarding.
Develop product documentation, training materials, and release notes.
VALUES
Analytical mindset: Ability to interpret and communicate complex compensation data effectively.
Proactive problem-solving: Demonstrates ownership of work, identifies opportunities for improvement, and drives solutions.
Strong collaboration: Works well across Finance, HR, and Clinical Operations to build consensus on compensation strategies.
Attention to detail: Ensures accuracy and compliance in all compensation processes and data analysis.
Detail‑Oriented: Delivers consistent and accurate work, particularly when handling sensitive employee data and documentation.
Responsive: Prioritizes timely communication and follow‑up; understands the urgency behind employee requests.
Solution‑Seeker: Uses sound judgment to address issues independently when possible, escalating only when necessary.
KNOWLEDGE, SKILLS, AND ABILITIES
Deep understanding of population health management, care coordination, value‑based care, and healthcare interoperability standards.
Strong analytical and problem‑solving skills; ability to interpret clinical and claims data.
Experience in product management working in Agile/Scrum environments.
Experience in vendor/partner management
Experience in technical application support processes, procedures, and best practices
Excellent communication and stakeholder management abilities.
Familiarity with data visualization, predictive analytics, and machine learning applications in healthcare a plus.
Attention to detail and accuracy
Ability to multi‑task and prioritize workload in a fast‑paced environment
Excellent verbal and written communication skills
Advance knowledge of Microsoft suite, including PowerPoint, Excel and Visio
Excellent organizational abilities, ability to work toward a deadline
Provide clear and smooth communications for teammates supported
EDUCATION AND EXPERIENCE
Bachelor’s degree in Public Health, Healthcare Administration, Business, Computer Science, or related field (Master’s preferred).
3+ years of experience in product/vendor management, preferably within healthcare technology, population health, or analytics. The ideal candidate has a clinical background or experience in healthcare.
Proven track record of launching and scaling data‑driven healthcare products.
SALARY RANGE
This position offers an annual salary range of $115,000‑$155,000. Exact salary will depend on the candidate’s experience, education and geographic location. This position is eligible for additional compensation beyond base pay.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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