WVU Medicine
Registration Associate
Leads registration associates in performing a variety of administrative and clerical duties to manage patient registration and obtain patient financial obligation. Minimum Qualifications: 1. High school graduate or equivalent. 2. State criminal background check and Federal (if applicable), as required for regulated areas. Experience: 1. One (1) year of patient registration experience. Core Job Duties and Responsibilities: 1. Monitors registration activities in assigned area(s) to ensure completion of registration and collection duties; reporting potential issues as necessary. 2. Performs registration duties including, but not limited to, obtaining demographic/billing/insurance information, preparing WVU Medicine standard consent form, collecting deposits/co-payments/deductibles/patient liability payments, and preparing armbands for patient identification. 3. Assists in training employees and educating staff on pertinent changes to their role. 4. Assists in coordinating down time procedures. 5. Organizes daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency. 6. May also be required to complete daily template adjustments due to unexpected call offs or clinic situations. Physical Requirements: 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. 2. Visual acuity must be within normal range. 3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment. 4. Sitting and/or standing for extended periods of time. 5. Reading and comprehension ability. Working Environment: 1. High volume, fast paced environment. 2. Exposure to communicable disease. 3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis. Skills and Abilities: 1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures. 2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy. 3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously. 4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel. 5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services. 6. Excellent written and verbal communication skills and the ability to understand written and verbal communication. 7. Basic knowledge of medical terminology. Scheduled Weekly Hours: 40 Shift: Varied Exempt/Non-Exempt: Non-Exempt Company: BRX Braxton County Memorial Hospital Cost Center: 545 BRX Patient Access Address: 100 Hoylman Drive Gassaway West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Leads registration associates in performing a variety of administrative and clerical duties to manage patient registration and obtain patient financial obligation. Minimum Qualifications: 1. High school graduate or equivalent. 2. State criminal background check and Federal (if applicable), as required for regulated areas. Experience: 1. One (1) year of patient registration experience. Core Job Duties and Responsibilities: 1. Monitors registration activities in assigned area(s) to ensure completion of registration and collection duties; reporting potential issues as necessary. 2. Performs registration duties including, but not limited to, obtaining demographic/billing/insurance information, preparing WVU Medicine standard consent form, collecting deposits/co-payments/deductibles/patient liability payments, and preparing armbands for patient identification. 3. Assists in training employees and educating staff on pertinent changes to their role. 4. Assists in coordinating down time procedures. 5. Organizes daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency. 6. May also be required to complete daily template adjustments due to unexpected call offs or clinic situations. Physical Requirements: 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. 2. Visual acuity must be within normal range. 3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment. 4. Sitting and/or standing for extended periods of time. 5. Reading and comprehension ability. Working Environment: 1. High volume, fast paced environment. 2. Exposure to communicable disease. 3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis. Skills and Abilities: 1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures. 2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy. 3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously. 4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel. 5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services. 6. Excellent written and verbal communication skills and the ability to understand written and verbal communication. 7. Basic knowledge of medical terminology. Scheduled Weekly Hours: 40 Shift: Varied Exempt/Non-Exempt: Non-Exempt Company: BRX Braxton County Memorial Hospital Cost Center: 545 BRX Patient Access Address: 100 Hoylman Drive Gassaway West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.