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Porsche Downtown Chicago

Product Specialist

Porsche Downtown Chicago, Chicago, Illinois, United States, 60290

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The Ed Napleton Automotive Group is looking for our next

Product Specialist.

This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Downtown Porsche, the Product Specialist is responsible for delivering comprehensive product information throughout the sales andaftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

Pay starting at $19 per hour

Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement

Medical, Dental, Vision Insurance, 401k

Paid Vacation and Sick Time

Discounts on products, services, and vehicles

Family Owned and Operated – 90+ years in business

Job Responsibilities:

Welcoming customers and listening to their needs

Using a consultative selling process to match the best vehicle to the Customer needs

Creating a great vehicle delivery experience for the Customer

Following up with Customers to ensure satisfaction

Prospecting through referrals and othercreative approaches

Setting and achieving targeted sales goals

Gaining superior product knowledge to effectively help Customers

Transition Customers to the Service Department to support their ownership experience

Providing an exceptional customer experience to drive loyalty

What are the opportunities for career growth? Our Associates have many choices for career growth and development after success in a Product Specialist role. Opportunities may include:

Sales Manager

Financial Services Manager

Service Advisor

How will I know if I am successful? The performance of a Product Specialist is measured by achieving:

Targeted unit sales

Targeted Customer Satisfaction Index

Job Requirements:

High School diploma or equivalent

Proven ability to provide an exceptional customer experience

Ability to set and achieve targeted goals

Prior sales experience preferred but not required

Demonstrated communication and interpersonal skills

Organization and follow-up skills

Experience and desire to work with technology

Valid in-state driver’s license and have and maintain an acceptable, safe driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

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