Casa Esperanza, Inc.
Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.
About the role The Clinical Stabilization Services Program (CSS) includes education and counseling regarding the nature of addiction, relapse prevention, and aftercare. The Case Manager helps the client during this post-detox process to identify their goals, needs, and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement.
What you’ll do
Greet new clients and create a welcoming, comfortable atmosphere for them
Interviews clients, reviews records, and confers with other professionals to evaluate condition of the client.
Obtains and documents in a precise and timely manner all relevant intake material. Assesses patient's continuing care needs, contacts appropriate aftercare resources, and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations
Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client
Shares responsibility for educational and other group programming
Counsels clients individually and/or in family and in group sessions to assist client in to achieve treatment goals under the direction of the Clinical Supervisor
Refers client to other support services as needed such as medical evaluation and treatment, social services, and employment services.
Prepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance.
Supervise toxicology screens
Searches client belongings upon admission to the program
Enters client data into paper and electronic record
Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines
Knowledge of relevant community resources for continuing care/aftercare placement
Responds promptly to client needs
Completes discharge notes and client disenrollment forms to close cases upon client discharge
Attends staff meetings and supervision sessions
All other related duties as assigned
Qualifications
Associate degree with certifications, or a combination of experience and education; bachelor’s degree, preferred
Bilingual Spanish and English required
Have a sense of compassion, patience and empathy
Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
Have an interest and willingness to work in a multicultural setting
Must share a customer service orientation
Manages difficult or emotional client situations
Responds promptly to client needs
Focuses on solving conflict, not blaming
Knowledge of relevant community resources for continuing care/aftercare placement
Schedule Tuesday to Saturday 9am - 5pm or 10am - 6pm
Tewksbury Hospital, 365 Main Street, Tewksbury, MA
What we offer:
Compensation: Range $24.04 to $24.52/hour rate
Holiday Pay (12 days per year + 1 floating holiday)
Paid Time Off (PTO)—18 days year one, 20.5 days at year 2, 23 days at year 5
Sick Pay—10 paid days per year
Long/Short-Term Disability
Paid by Company Life Insurance
Health Reimbursement Arrangement (HRA)
ComPsych Guidance Resources - EAP
Educational Opportunities
Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
Increased Salary for Credentials
and more....
Physical & Mental Requirements While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Júlar vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org.
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About the role The Clinical Stabilization Services Program (CSS) includes education and counseling regarding the nature of addiction, relapse prevention, and aftercare. The Case Manager helps the client during this post-detox process to identify their goals, needs, and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement.
What you’ll do
Greet new clients and create a welcoming, comfortable atmosphere for them
Interviews clients, reviews records, and confers with other professionals to evaluate condition of the client.
Obtains and documents in a precise and timely manner all relevant intake material. Assesses patient's continuing care needs, contacts appropriate aftercare resources, and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations
Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client
Shares responsibility for educational and other group programming
Counsels clients individually and/or in family and in group sessions to assist client in to achieve treatment goals under the direction of the Clinical Supervisor
Refers client to other support services as needed such as medical evaluation and treatment, social services, and employment services.
Prepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance.
Supervise toxicology screens
Searches client belongings upon admission to the program
Enters client data into paper and electronic record
Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines
Knowledge of relevant community resources for continuing care/aftercare placement
Responds promptly to client needs
Completes discharge notes and client disenrollment forms to close cases upon client discharge
Attends staff meetings and supervision sessions
All other related duties as assigned
Qualifications
Associate degree with certifications, or a combination of experience and education; bachelor’s degree, preferred
Bilingual Spanish and English required
Have a sense of compassion, patience and empathy
Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
Have an interest and willingness to work in a multicultural setting
Must share a customer service orientation
Manages difficult or emotional client situations
Responds promptly to client needs
Focuses on solving conflict, not blaming
Knowledge of relevant community resources for continuing care/aftercare placement
Schedule Tuesday to Saturday 9am - 5pm or 10am - 6pm
Tewksbury Hospital, 365 Main Street, Tewksbury, MA
What we offer:
Compensation: Range $24.04 to $24.52/hour rate
Holiday Pay (12 days per year + 1 floating holiday)
Paid Time Off (PTO)—18 days year one, 20.5 days at year 2, 23 days at year 5
Sick Pay—10 paid days per year
Long/Short-Term Disability
Paid by Company Life Insurance
Health Reimbursement Arrangement (HRA)
ComPsych Guidance Resources - EAP
Educational Opportunities
Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
Increased Salary for Credentials
and more....
Physical & Mental Requirements While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Júlar vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org.
#J-18808-Ljbffr