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Casa Esperanza, Inc.

Case Manager (Bilingual Spanish)

Casa Esperanza, Inc., Tewksbury, Massachusetts, us, 01876

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Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role The Clinical Stabilization Services Program (CSS) includes education and counseling regarding the nature of addiction, relapse prevention, and aftercare. The Case Manager helps the client during this post-detox process to identify their goals, needs, and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement.

What you’ll do

Greet new clients and create a welcoming, comfortable atmosphere for them

Interviews clients, reviews records, and confers with other professionals to evaluate condition of the client.

Obtains and documents in a precise and timely manner all relevant intake material. Assesses patient's continuing care needs, contacts appropriate aftercare resources, and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations

Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client

Shares responsibility for educational and other group programming

Counsels clients individually and/or in family and in group sessions to assist client in to achieve treatment goals under the direction of the Clinical Supervisor

Refers client to other support services as needed such as medical evaluation and treatment, social services, and employment services.

Prepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance.

Supervise toxicology screens

Searches client belongings upon admission to the program

Enters client data into paper and electronic record

Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines

Knowledge of relevant community resources for continuing care/aftercare placement

Responds promptly to client needs

Completes discharge notes and client disenrollment forms to close cases upon client discharge

Attends staff meetings and supervision sessions

All other related duties as assigned

Qualifications

Associate degree with certifications, or a combination of experience and education; bachelor’s degree, preferred

Bilingual Spanish and English required

Have a sense of compassion, patience and empathy

Must demonstrate ability to relate to a substance use treatment population in a sensitive manner

Have an interest and willingness to work in a multicultural setting

Must share a customer service orientation

Manages difficult or emotional client situations

Responds promptly to client needs

Focuses on solving conflict, not blaming

Knowledge of relevant community resources for continuing care/aftercare placement

Schedule Tuesday to Saturday 9am - 5pm or 10am - 6pm

Tewksbury Hospital, 365 Main Street, Tewksbury, MA

What we offer:

Compensation: Range $24.04 to $24.52/hour rate

Holiday Pay (12 days per year + 1 floating holiday)

Paid Time Off (PTO)—18 days year one, 20.5 days at year 2, 23 days at year 5

Sick Pay—10 paid days per year

Long/Short-Term Disability

Paid by Company Life Insurance

Health Reimbursement Arrangement (HRA)

ComPsych Guidance Resources - EAP

Educational Opportunities

Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)

Increased Salary for Credentials

and more....

Physical & Mental Requirements While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Júlar vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org.

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