Vaco Recruiter Services
Location:
Onsire Salary: $125,000 - $135,000 plus bonus
Key Responsibilities
Customer Service Oversight:
Ensure high levels of responsiveness, accuracy, and customer satisfaction. Implement systems and processes to improve service delivery and client experience.
Quality Assurance Leadership:
Develop and enforce quality standards and compliance protocols. Monitor KPIs and conduct audits to maintain regulatory and customer‑specific standards. Drive continuous improvement initiatives across all operational areas.
Warehouse & Logistics Management:
Oversee inventory control, shipping, and receiving to ensure timely and cost‑effective fulfillment. Optimize supply chain processes, vendor relationships, and distribution strategies. Lead strategic initiatives for warehouse expansions, freight optimization, and 3PL partnerships.
Strategic & Financial Planning:
Collaborate with executive leadership to define operational strategies aligned with company goals. Develop and manage budgets, monitor performance metrics, and implement cost‑saving measures.
Team Leadership & Development:
Build and mentor high‑performing teams across customer service, quality, and warehouse functions. Foster a culture of accountability, collaboration, and continuous improvement.
Qualifications
Bachelor's degree in Business, Operations Management, or related field.
7+ years of progressive operations experience , with at least 5 years in a leadership role.
Proven ability to lead cross‑functional teams and drive strategic initiatives.
Strong analytical and problem‑solving skills with a data‑driven mindset.
Experience with ERP systems, warehouse management systems, and quality compliance standards.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
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Onsire Salary: $125,000 - $135,000 plus bonus
Key Responsibilities
Customer Service Oversight:
Ensure high levels of responsiveness, accuracy, and customer satisfaction. Implement systems and processes to improve service delivery and client experience.
Quality Assurance Leadership:
Develop and enforce quality standards and compliance protocols. Monitor KPIs and conduct audits to maintain regulatory and customer‑specific standards. Drive continuous improvement initiatives across all operational areas.
Warehouse & Logistics Management:
Oversee inventory control, shipping, and receiving to ensure timely and cost‑effective fulfillment. Optimize supply chain processes, vendor relationships, and distribution strategies. Lead strategic initiatives for warehouse expansions, freight optimization, and 3PL partnerships.
Strategic & Financial Planning:
Collaborate with executive leadership to define operational strategies aligned with company goals. Develop and manage budgets, monitor performance metrics, and implement cost‑saving measures.
Team Leadership & Development:
Build and mentor high‑performing teams across customer service, quality, and warehouse functions. Foster a culture of accountability, collaboration, and continuous improvement.
Qualifications
Bachelor's degree in Business, Operations Management, or related field.
7+ years of progressive operations experience , with at least 5 years in a leadership role.
Proven ability to lead cross‑functional teams and drive strategic initiatives.
Strong analytical and problem‑solving skills with a data‑driven mindset.
Experience with ERP systems, warehouse management systems, and quality compliance standards.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
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