Servpro Industries
SERVPRO of West Greenville is hiring a
Dispatch Coordinator !
Benefits
401(k)
Health insurance
Paid time off
Competitive compensation
Superior benefits
Career progression
Professional development
Primary Care physician coverage
And more!
As the
Production Coordinator
you will assist with scheduling a team to the customers location to assess the work that would need to be completed, keeping up with job cost, corresponding with sub-contractors, collections/draws, etc. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team.
Review and maintain the scheduling software so that appropriate teams are routed accordingly.
Perform detailed and accurate data entry.
Receive incoming calls about past services, follow up on current projects, general inquiries about business and other routine communications.
Collaborate and assist with other departments, as needed.
Maintaining job cost by data input.
Coordinate with PM and Office for collections/draw and contracts as needed.
Give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Position Requirements
High school diploma/GED (preferred).
Needs to be efficient in time management and detailed in processes.
At least 2 years of customer service and/or office-related experience.
Prior dispatch experience preferred.
Ability to multitask and to remain detail orientated.
Knowledge of local geographical area is preferred.
Must be knowledgeable in relevant computer applications.
Skills / Physical Demands / Competencies This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.
#J-18808-Ljbffr
Dispatch Coordinator !
Benefits
401(k)
Health insurance
Paid time off
Competitive compensation
Superior benefits
Career progression
Professional development
Primary Care physician coverage
And more!
As the
Production Coordinator
you will assist with scheduling a team to the customers location to assess the work that would need to be completed, keeping up with job cost, corresponding with sub-contractors, collections/draws, etc. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team.
Review and maintain the scheduling software so that appropriate teams are routed accordingly.
Perform detailed and accurate data entry.
Receive incoming calls about past services, follow up on current projects, general inquiries about business and other routine communications.
Collaborate and assist with other departments, as needed.
Maintaining job cost by data input.
Coordinate with PM and Office for collections/draw and contracts as needed.
Give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Position Requirements
High school diploma/GED (preferred).
Needs to be efficient in time management and detailed in processes.
At least 2 years of customer service and/or office-related experience.
Prior dispatch experience preferred.
Ability to multitask and to remain detail orientated.
Knowledge of local geographical area is preferred.
Must be knowledgeable in relevant computer applications.
Skills / Physical Demands / Competencies This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.
#J-18808-Ljbffr