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Infiniti of South Atlanta

Service Advisor

Infiniti of South Atlanta, Union City, Georgia, United States, 30291

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Infiniti of South Atlantais hiring experienced service writers for our busy service department!

PREVIOUS DEALERSHIP EXPERIENCEIS PREFERRED We have a well established,hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as a service advisor at Infiniti of South Atlantatoday!

We offer a competitive, aggressive compensation package which will commensurate with experience and performance, PLUS:

Top pay in exchange for your experience- if you have the experience we need, you will make over 6 figures

Team atmosphere, safe work environment

Employee discounts on products, services, and vehicle purchases

5-day Work Week

Closed on Sundays

Employer-Paid Holidays + Paid Time Off

Medical, Dental, and Vision Insurance

Career advancement opportunities and promotions from within

Paid Training

Long-term and Short-term Disability

Employee Assistance Program

Company-paid life insurance for full-time employees (additional coverage available)

Charity and Community Outreach Opportunities

Skillset enhancement opportunities

Employee Recognition Programs

Well established in the community

Your Responsibilities & Essential Job Duties:

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions

Develop estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles

Prepare repair order by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system

Communicate additional repair and service needs to the customer based on vehicle inspection

Administer the manufacturer warranty for qualifying vehicle repairs

Confirm and offer resolution to customer concerns

Consult with customers on applicable service specials and keep customer informed on completion times and services expenses

Apply now! We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include background check, drug screening and MVR.

Job Type: Full-time

Pay: $70-125K per year, commensuratewith experience and performance

Benefits:

Dental insurance

Employee discount

Health insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Job Requirements & Qualifications:

High school diploma or equivalent preferred

Must be authorized to work in the US

Must have a valid Driver’s License with NO MAJOR VIOLATIONS IN THE LAST THREE YEARS

You will be expected to complete a background check and pass a drug test

Minimum of 18 years of age to be able to drive for the company

Previous Service Advisor experience is REQUIRED

CDK experience is preferred

Ability to multi-task in a fast-paced work environment

Basic mechanical understanding of a vehicle

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