JDA Software
Sr Manager (HRBP - Digital Initiatives) page is loaded## Sr Manager (HRBP - Digital Initiatives)locations:
Bangaloretime type:
Full timeposted on:
Posted 12 Days Agojob requisition id:
245575**Scope:*** The Senior Manager – Associate Success will play a pivotal role in aligning Associate Success (AS) strategies with business objectives while driving HR technology transformation across the organization.* As part of the **BYonder Care** team, this role will be responsible for implementing digital initiatives leveraging **Workday** and **ServiceNow** to enhance associate experience, process and operational efficiency, and data-driven decision-making.* The incumbent will partner with Global Associate Success Business Partners, and technology teams to deliver seamless, AI-enabled, and world-class associate experience.**What you’ll do:****Tools & Technology Transformation*** Act as the HR Technology SME for Workday and ServiceNow HRSD, ensuring optimal configuration, process alignment, testing, and adoption.* Partner with IT, HR functions, and regional teams to implement enhancements, support testing and integrations* Support AI-driven and self-service capabilities (HR Chatbot, Now Assist) to elevate associate support and responsiveness.* Maintain governance, SOPs, and security compliance for HR systems and ensure readiness for audits.* Provide expert guidance on the full associate lifecycle: onboarding, mobility, engagement, and offboarding through technology-enabled processes.* Drive change-management efforts to promote adoption of new HR tools, digital capabilities, and standardized processes**.****Business Partnership & Engagement*** Provide support to business unit leaders on AS initiatives, including talent management, workforce planning, employee engagement and end to end employee life cycle activities.* Drive change initiatives within the organization, ensuring smooth transitions and minimal disruption to operations.* Design HR programs & standard operating procedures to deliver a world-class associate experience and make Blue Yonder a great place to work for all.**Program & Operations Excellence*** Project-manage multiple HR initiatives and technology rollouts in alignment with the AS transformation roadmap.* Partner with the **Global Operations Hub** to transition and stabilize processes from regional teams to global delivery.* Build dashboards, track SLA metrics, and report on case-management and automation impact using SNOW & WD data.* Continuously assess and improve service delivery, identifying opportunities for efficiency and simplification.* Derive analytics & insights from data into workforce trends, performance, and engagement metrics.**What we are looking for:*** Master’s degree in human resources with 13 to 16yrs experience* Experience of working in HR shared services, operations or HR technology roles team will be an advantage.* Proven expertise in **Workday** and **ServiceNow HRSD**.* Strong interpersonal, communication & presentation skills with the ability to build relationships across levels.* Strong leadership skills, program management skills, a strategic mindset, and a passion for improving AS processes through innovative solutions.* Ability to multitask and work in a dynamic, fast-paced environment with global stakeholders.**Our Values**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr
Bangaloretime type:
Full timeposted on:
Posted 12 Days Agojob requisition id:
245575**Scope:*** The Senior Manager – Associate Success will play a pivotal role in aligning Associate Success (AS) strategies with business objectives while driving HR technology transformation across the organization.* As part of the **BYonder Care** team, this role will be responsible for implementing digital initiatives leveraging **Workday** and **ServiceNow** to enhance associate experience, process and operational efficiency, and data-driven decision-making.* The incumbent will partner with Global Associate Success Business Partners, and technology teams to deliver seamless, AI-enabled, and world-class associate experience.**What you’ll do:****Tools & Technology Transformation*** Act as the HR Technology SME for Workday and ServiceNow HRSD, ensuring optimal configuration, process alignment, testing, and adoption.* Partner with IT, HR functions, and regional teams to implement enhancements, support testing and integrations* Support AI-driven and self-service capabilities (HR Chatbot, Now Assist) to elevate associate support and responsiveness.* Maintain governance, SOPs, and security compliance for HR systems and ensure readiness for audits.* Provide expert guidance on the full associate lifecycle: onboarding, mobility, engagement, and offboarding through technology-enabled processes.* Drive change-management efforts to promote adoption of new HR tools, digital capabilities, and standardized processes**.****Business Partnership & Engagement*** Provide support to business unit leaders on AS initiatives, including talent management, workforce planning, employee engagement and end to end employee life cycle activities.* Drive change initiatives within the organization, ensuring smooth transitions and minimal disruption to operations.* Design HR programs & standard operating procedures to deliver a world-class associate experience and make Blue Yonder a great place to work for all.**Program & Operations Excellence*** Project-manage multiple HR initiatives and technology rollouts in alignment with the AS transformation roadmap.* Partner with the **Global Operations Hub** to transition and stabilize processes from regional teams to global delivery.* Build dashboards, track SLA metrics, and report on case-management and automation impact using SNOW & WD data.* Continuously assess and improve service delivery, identifying opportunities for efficiency and simplification.* Derive analytics & insights from data into workforce trends, performance, and engagement metrics.**What we are looking for:*** Master’s degree in human resources with 13 to 16yrs experience* Experience of working in HR shared services, operations or HR technology roles team will be an advantage.* Proven expertise in **Workday** and **ServiceNow HRSD**.* Strong interpersonal, communication & presentation skills with the ability to build relationships across levels.* Strong leadership skills, program management skills, a strategic mindset, and a passion for improving AS processes through innovative solutions.* Ability to multitask and work in a dynamic, fast-paced environment with global stakeholders.**Our Values**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr