Sea Island Company
Resort Events Manager - Conference Services (Exempt)
Sea Island Company, Sea Island, Georgia, us, 31561
Resort Events Manager - Conference Services (Exempt)
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Resort Events Manager - Conference Services (Exempt)
role at
Sea Island Company
Overview In this highly visible and significant role, you lead the Conference Services operations as you create and deliver exceptional guest experiences. You are an enthusiastic, positive role model, motivating resort teams by promoting the Sea Island tradition of genuine hospitality as you produce distinctive meetings and events. You create an atmosphere of anticipatory service as you design and execute delightful guest experiences. You maintain exemplary communication with clients, exceeding their expectations with suggestive menu and service offerings. You have a keen ability to maximize revenue through effective and appropriate upselling of services and products. Your results shine through the many pleased and grateful clients who reward Sea Island with further event bookings.
You enthusiastically coordinate between clients and resort teams by informing each department of their specific role and setting everyone up for success. Your timely and accurately detailed BEOs and Resumes are signed by clients and distributed to necessary departments according to Sea Island’s established schedule. You review estimates and ensure final guarantees and figures are in place. You carefully monitor any changes and communicate updated information to affected teams quickly and thoroughly. You ensure all details are in place prior to client arrival, reviewing agreements, verifying room set‑ups, and checking in with service teams. You thoughtfully execute all aspects of the written sales agreements and corresponding arrangements between the resort and clients during the event. You warmly welcome and direct clients, remaining attentive and visible, observing quality and delivery and assisting where needed.
You form effective relationships and work closely with all resort departments to maintain rapport and foster open communication. This involves attending related meetings and ensuring details are clearly relayed to create a seamless service experience. You set the tone by consistently upholding and ensuring compliance with departmental procedures, including standards for safety, quality, timing, attendance, and appearance. You take pride in keeping all work areas sparkling clean, safe, and well organized. You maintain a thorough knowledge of current services, amenities, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area. When needed, you act promptly to resolve guest concerns, coordinating necessary efforts through the appropriate departments and consistently following up to ensure resolution.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Management and Manufacturing
Industries Hospitality
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Resort Events Manager - Conference Services (Exempt)
role at
Sea Island Company
Overview In this highly visible and significant role, you lead the Conference Services operations as you create and deliver exceptional guest experiences. You are an enthusiastic, positive role model, motivating resort teams by promoting the Sea Island tradition of genuine hospitality as you produce distinctive meetings and events. You create an atmosphere of anticipatory service as you design and execute delightful guest experiences. You maintain exemplary communication with clients, exceeding their expectations with suggestive menu and service offerings. You have a keen ability to maximize revenue through effective and appropriate upselling of services and products. Your results shine through the many pleased and grateful clients who reward Sea Island with further event bookings.
You enthusiastically coordinate between clients and resort teams by informing each department of their specific role and setting everyone up for success. Your timely and accurately detailed BEOs and Resumes are signed by clients and distributed to necessary departments according to Sea Island’s established schedule. You review estimates and ensure final guarantees and figures are in place. You carefully monitor any changes and communicate updated information to affected teams quickly and thoroughly. You ensure all details are in place prior to client arrival, reviewing agreements, verifying room set‑ups, and checking in with service teams. You thoughtfully execute all aspects of the written sales agreements and corresponding arrangements between the resort and clients during the event. You warmly welcome and direct clients, remaining attentive and visible, observing quality and delivery and assisting where needed.
You form effective relationships and work closely with all resort departments to maintain rapport and foster open communication. This involves attending related meetings and ensuring details are clearly relayed to create a seamless service experience. You set the tone by consistently upholding and ensuring compliance with departmental procedures, including standards for safety, quality, timing, attendance, and appearance. You take pride in keeping all work areas sparkling clean, safe, and well organized. You maintain a thorough knowledge of current services, amenities, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area. When needed, you act promptly to resolve guest concerns, coordinating necessary efforts through the appropriate departments and consistently following up to ensure resolution.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Management and Manufacturing
Industries Hospitality
Referrals increase your chances of interviewing at Sea Island Company by 2x
Get notified about new Convention Services Manager jobs in
Sea Island, GA .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr