St. John's University
Department
Office of Residence Life
Specific Job Title Residence Director
Reports to Associate Director
Job Summary The Residence Director works collaboratively with the Residence Life staff and University community to create a positive living‑learning environment for students consistent with the University’s Catholic mission. This 12‑month, live‑in position reports to the Associate Director and is responsible for the overall management of a residence hall (or halls) with a primary focus on large‑scale programming, crisis intervention, student outreach, and advisement.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Crisis Intervention
Serve in a 24‑hour, crisis intervention duty rotation, responding to students in distress, facilities, and other on‑campus emergencies.
Serve as a resource and referral agent.
Liaise with Public Safety, Counselor on Call, campus partners, and families/emergency contacts, as appropriate.
Provide post‑crisis incident follow‑up at the individual and community level.
Complete incident reports.
Serve as a member of the Students of Concern Committee, working with university colleagues to discuss student intervention techniques, progress and action steps to resolve academic, social, behavioral and other concerns.
Supervision, Selection, Training and Evaluation of Student Staff
Supervise the staff of Resident Assistants.
Plan and facilitate weekly staff meetings.
Conduct bi‑weekly meetings with individual staff members.
Evaluate staff on a semester basis.
Participate in Resident Assistant recruitment, selection, and rehire process.
Facilitate and participate in RA training programs, as well as ongoing developmental training sessions.
Administration/Operations
Direct overall management and operation of the residence hall (or halls).
Establish office hours for availability to residents and staff.
Submit administrative reports and forms (e.g., room condition reports, room change forms, health and safety forms, community development logs).
Supervise hall opening and closing procedures at the beginning and end of each semester and during vacation periods and breaks.
Assist with room selection for returning students and room assignment process for new students.
Maintain inventories of all residence hall equipment and furnishings.
Coordinate assessment initiatives to determine student satisfaction.
Oversee department projects as assigned.
Conduct weekly building inspections.
Programming/Staff Development
Supervise staff and Hall Council in outcomes‑based programming development.
Provide ongoing development for resident assistant staff.
Track hall programming efforts in university programming database and master calendar.
Support and attend University events and programs.
Supervise living/learning community initiatives as assigned.
Partake in continued training and development workshops.
Attend weekly departmental staff meetings/SCC meetings.
Attend a bi‑weekly 1:1 meeting with Associate Director of Residence Life.
Support the overall student development of the residential community, including promoting personal responsibility, civic engagement, academic success, career readiness, and DEIB.
Plan, advertise, and host educational and social programming in the halls, support large‑scale programming efforts.
Chair a collateral assignment within the Office of Residence Life.
Student Conduct
Communicate guidelines of conduct that protect the individual student’s rights and define student responsibility.
Generate related student conduct correspondence to residents in a timely fashion.
Advise and support Resident Assistants in matters of conduct.
Advise and support students when their personal, social, or behavioral choices create conflict in the halls within their relationships and negatively affect their academic progress.
Track incident reports and sanctions in university conduct databases.
Consult with the Director of Student Conduct and Director of Residence Life regarding referrals and other necessary actions.
Enforce University and residence hall policies and coordinate with Public Safety as needed.
Manage roommate conflicts and enforce the terms of roommate agreements.
Hall Council/Residence Hall Association
Serve as primary advisor to Hall Council and student organizations as assigned.
Attend Hall Council general assembly and executive board meetings.
Attend required trainings for the advisement of student organizations.
Adhere to protocols and procedures for advisement set by the Division of Student Affairs.
Meet regularly with Hall Council executive board members.
Demonstrate support for the RHA and Hall Council as a group by supporting and/or attending programs and events.
Facilitate the development of Senior RA as the co‑advisor of hall council.
Participate in the professional staff selection process.
Maintain close contact with building desk attendants and maintenance staff and have knowledge of desk procedures.
Establish regular communication practices with offices such as Public Safety, the Counseling Center, Student Life, and Facilities Services.
Coordinate various summer projects.
Serve on university committees as assigned.
Assist with departmental projects and initiatives as assigned by the Associate Directors/Director of Residence Life including updating university systems, interpreting, and reporting on data and trends and conducting assessment.
Coordinate university and building‑wide communications and deliver policy and procedures in both oral and written formats.
Leverage social media to deliver messaging to students, craft engaging content, and develop marketing for departmental initiatives and events.
Participate in the housing selection process and housing portal development/maintenance.
Perform other duties as assigned.
Qualifications
Master’s degree in higher education or a related field and prior Residence Life experience is required.
Graduate students in the final stages of completing their degrees are encouraged to apply.
Demonstrated experience working with and supporting international, first‑generation, student athletes, and diverse student populations is preferred.
Special consideration given to multilingual candidates with international student experience.
Familiar with a range of systems and platforms, including StarRez, Banner, Microsoft Office Suite (Outlook, Word, Excel, Publisher), CANVAS, GroupMe, and various social media channels such as LinkedIn, Facebook, X (formerly Twitter), and Instagram.
Preferred qualifications include a demonstrated history of effective data management, research, and the creation of housing projection models.
Strong supervision, communication, and managerial skills are necessary.
Successful candidates will possess a working knowledge of StarRez, Microsoft Office Suite, Banner and other systems, including advanced computer and technical skills.
Successful candidates will be student focused, have a collaborative work style, an appreciation for the Vincentian mission of St. John’s University, and be prepared to work with a diverse student population.
Successful candidates will have the ability to work independently and demonstrate strong decision‑making abilities and exercise sound judgment and discretion.
Compensation
Competitive salary, 1‑ or 2‑bedroom campus apartment, partial meal plan while classes are in session, and a competitive benefits package.
In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $64,350.
Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Travel Travel is primarily local and may include visits to the other NY campuses.
Physical Demands Perform duties that occasionally involve standing, moving, sitting, carrying work, reaching, climbing stairs, and communicating. The employee must occasionally lift or move up to 30 lbs. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type / Expected Hours of Work Days and hours of work are Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Fridays 8:30 a.m. to 3:00 p.m. Extensive night and weekend work is required.
EEO Statement St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
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Specific Job Title Residence Director
Reports to Associate Director
Job Summary The Residence Director works collaboratively with the Residence Life staff and University community to create a positive living‑learning environment for students consistent with the University’s Catholic mission. This 12‑month, live‑in position reports to the Associate Director and is responsible for the overall management of a residence hall (or halls) with a primary focus on large‑scale programming, crisis intervention, student outreach, and advisement.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Crisis Intervention
Serve in a 24‑hour, crisis intervention duty rotation, responding to students in distress, facilities, and other on‑campus emergencies.
Serve as a resource and referral agent.
Liaise with Public Safety, Counselor on Call, campus partners, and families/emergency contacts, as appropriate.
Provide post‑crisis incident follow‑up at the individual and community level.
Complete incident reports.
Serve as a member of the Students of Concern Committee, working with university colleagues to discuss student intervention techniques, progress and action steps to resolve academic, social, behavioral and other concerns.
Supervision, Selection, Training and Evaluation of Student Staff
Supervise the staff of Resident Assistants.
Plan and facilitate weekly staff meetings.
Conduct bi‑weekly meetings with individual staff members.
Evaluate staff on a semester basis.
Participate in Resident Assistant recruitment, selection, and rehire process.
Facilitate and participate in RA training programs, as well as ongoing developmental training sessions.
Administration/Operations
Direct overall management and operation of the residence hall (or halls).
Establish office hours for availability to residents and staff.
Submit administrative reports and forms (e.g., room condition reports, room change forms, health and safety forms, community development logs).
Supervise hall opening and closing procedures at the beginning and end of each semester and during vacation periods and breaks.
Assist with room selection for returning students and room assignment process for new students.
Maintain inventories of all residence hall equipment and furnishings.
Coordinate assessment initiatives to determine student satisfaction.
Oversee department projects as assigned.
Conduct weekly building inspections.
Programming/Staff Development
Supervise staff and Hall Council in outcomes‑based programming development.
Provide ongoing development for resident assistant staff.
Track hall programming efforts in university programming database and master calendar.
Support and attend University events and programs.
Supervise living/learning community initiatives as assigned.
Partake in continued training and development workshops.
Attend weekly departmental staff meetings/SCC meetings.
Attend a bi‑weekly 1:1 meeting with Associate Director of Residence Life.
Support the overall student development of the residential community, including promoting personal responsibility, civic engagement, academic success, career readiness, and DEIB.
Plan, advertise, and host educational and social programming in the halls, support large‑scale programming efforts.
Chair a collateral assignment within the Office of Residence Life.
Student Conduct
Communicate guidelines of conduct that protect the individual student’s rights and define student responsibility.
Generate related student conduct correspondence to residents in a timely fashion.
Advise and support Resident Assistants in matters of conduct.
Advise and support students when their personal, social, or behavioral choices create conflict in the halls within their relationships and negatively affect their academic progress.
Track incident reports and sanctions in university conduct databases.
Consult with the Director of Student Conduct and Director of Residence Life regarding referrals and other necessary actions.
Enforce University and residence hall policies and coordinate with Public Safety as needed.
Manage roommate conflicts and enforce the terms of roommate agreements.
Hall Council/Residence Hall Association
Serve as primary advisor to Hall Council and student organizations as assigned.
Attend Hall Council general assembly and executive board meetings.
Attend required trainings for the advisement of student organizations.
Adhere to protocols and procedures for advisement set by the Division of Student Affairs.
Meet regularly with Hall Council executive board members.
Demonstrate support for the RHA and Hall Council as a group by supporting and/or attending programs and events.
Facilitate the development of Senior RA as the co‑advisor of hall council.
Participate in the professional staff selection process.
Maintain close contact with building desk attendants and maintenance staff and have knowledge of desk procedures.
Establish regular communication practices with offices such as Public Safety, the Counseling Center, Student Life, and Facilities Services.
Coordinate various summer projects.
Serve on university committees as assigned.
Assist with departmental projects and initiatives as assigned by the Associate Directors/Director of Residence Life including updating university systems, interpreting, and reporting on data and trends and conducting assessment.
Coordinate university and building‑wide communications and deliver policy and procedures in both oral and written formats.
Leverage social media to deliver messaging to students, craft engaging content, and develop marketing for departmental initiatives and events.
Participate in the housing selection process and housing portal development/maintenance.
Perform other duties as assigned.
Qualifications
Master’s degree in higher education or a related field and prior Residence Life experience is required.
Graduate students in the final stages of completing their degrees are encouraged to apply.
Demonstrated experience working with and supporting international, first‑generation, student athletes, and diverse student populations is preferred.
Special consideration given to multilingual candidates with international student experience.
Familiar with a range of systems and platforms, including StarRez, Banner, Microsoft Office Suite (Outlook, Word, Excel, Publisher), CANVAS, GroupMe, and various social media channels such as LinkedIn, Facebook, X (formerly Twitter), and Instagram.
Preferred qualifications include a demonstrated history of effective data management, research, and the creation of housing projection models.
Strong supervision, communication, and managerial skills are necessary.
Successful candidates will possess a working knowledge of StarRez, Microsoft Office Suite, Banner and other systems, including advanced computer and technical skills.
Successful candidates will be student focused, have a collaborative work style, an appreciation for the Vincentian mission of St. John’s University, and be prepared to work with a diverse student population.
Successful candidates will have the ability to work independently and demonstrate strong decision‑making abilities and exercise sound judgment and discretion.
Compensation
Competitive salary, 1‑ or 2‑bedroom campus apartment, partial meal plan while classes are in session, and a competitive benefits package.
In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $64,350.
Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Travel Travel is primarily local and may include visits to the other NY campuses.
Physical Demands Perform duties that occasionally involve standing, moving, sitting, carrying work, reaching, climbing stairs, and communicating. The employee must occasionally lift or move up to 30 lbs. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type / Expected Hours of Work Days and hours of work are Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Fridays 8:30 a.m. to 3:00 p.m. Extensive night and weekend work is required.
EEO Statement St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr