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Christian Care Ministry

Salesforce Administrator

Christian Care Ministry, Orlando, Florida, us, 32885

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The range for this role is $73,000 - $99,500

Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.

Interested candidates must be living in or be willing to relocate to an eligible state for employment with CCM, including: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, or WV.

The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share® , a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows:

Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.

The Team Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability.

The Job The Salesforce Administrator will partner with the Production Support team to define, implement, and drive best practices for improving quality engineering solutions to meet the Ministry needs. This role will work with scrum teams to release sustainable product quality throughout SDLC.

Serve as a Salesforce evangelist within the organization; suggest how the current application can be enhanced to improve business processes and communicate that in writing and presentation

Build and optimize automations using Flows, Approval Processes, and other declarative tools to streamline business processes.

Manage all aspects of user management including roles, profiles, permissions, public groups, OWD, sharing rules

Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Lightning Flow, assignment rules, approval processes, record types, dynamic layouts, apps, custom settings, custom metadata types

Partner with internal stakeholders to gather requirements and translate them into scalable Salesforce solutions

Work User Support Tickets

Document configurations, business processes, and change history to support continuity and compliance.

Work with integrated applications including: Formstack, Webmerge, and Formstack Sign

Complete regular internal system audits, assist with security projects, and prepare for quarterly releases by staying up to date on the platform’s new tools and capabilities

Continually improve and enhance Salesforce platform, gathering requirements, and feedback, designing scalable best practice solutions to meet Ministry needs, and managing product road map

Collaborate with the Manager of CRM Admin and fellow admins to ensure alignment with roadmap priorities and governance standards

Contribute to the exercise and expression of the Ministry’s Christian beliefs

All other duties as assigned

3–5 years of hands‑on Salesforce Administration experience in multi‑cloud environments

Strong knowledge of Salesforce declarative tools: Flows, Validation Rules, Custom Objects, Reports, Dashboards, and Page Layouts

Proficient with data management tools (Data Loader, Import Wizard, Excel) and data hygiene best practices

Understanding of Salesforce security, sharing models, and role hierarchies

Familiarity with sandbox management, release management, and deployment best practices

Comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of Salesforce projects

Experience with enterprise‑scale applications and operational support of systems

Experience with software development process/lifecycle

Ability to work in a fast‑paced environment, multi‑project environment, meeting commitments and deadlines

Organized, and detail oriented with a concise, impactful writing and communication style

Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)

Core Competencies/Demonstrable Behaviors

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Highly collaborative team player who thrives in cross-functional settings

Adaptable and curious learner committed to continuous improvement

Strong sense of accountability, confidentiality, and trustworthiness

Tech savvy - Anticipating and adopting innovations in business-building digital technology applications

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.

Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition

Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry

Smart– shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment

Education and/or Experience Required

Bachelor’s degree in Computer Science, Information Technology or closely related field with 2+ years of Salesforce Administration experience or combination of education and experience

required

Preferred

Experience in a healthcare‑related field or financial field

Salesforce Advanced Administrator or Platform App Builder certification

Experience with Health Cloud data model or Marketing Cloud automation journeys

Exposure to Salesforce DevOps tools such as Gearset or Copado

Basic familiarity with Apex, SOQL, or Lightning App Builder customization

Experience supporting member or patient portals through Experience Cloud

Supervisory Responsibilities

This job has no supervisory responsibilities

Benefits

100% paid Medical for employees/99% for family

Generous employer Health Savings Account (HSA) contributions

Employer‑paid Life Insurance (3x salary) and Long‑term Disability Insurance

6 weeks of paid parental leave (for both mom and dad)

Dental – two plans to choose from

Vision

Short‑term Disability

Accident, Critical Illness, Hospital Indemnity

401(k) – up to 4% match on ROTH or Traditional contributions

Generous paid‑time off and 11 paid holidays

Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo

Employee Assistance Program including no cost, in‑person mental health visits and employee discounts

Monetary Anniversary Awards Program

Monetary Birthday Awards

Equal Employment Opportunity Statement As set forth in Christian Care Ministry’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Minimum Age Requirement Due to the nature of the responsibilities associated with this position—including independent decision‑making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

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