St. Joseph Center
Resident Monitor
Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually. St. Joseph Center will provide interim housing opportunities to unhoused adults in a safe, private, and secured environment. Program participants will be empowered to build stability and self-sufficiency while bridging from homelessness to permanent housing. Each site will offer a variety of supportive services including case coordination, meals, and health checks by nursing staff. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Resident Monitor's duties and responsibilities include: Responsible for the care, welfare, safety, and security of participants during their stay Ensure fair procedures and practices, as well as safety within the site Provide information and referrals to program participants Distribute clothing, linens, toiletries, and any other items supplied by the program as needed Report any maintenance or janitorial needs to the Shift Manager or Project Coordinator in a timely manner Conduct site, neighborhood and perimeter checks Handle all emergencies by contacting appropriate staff/agencies Report any incidents and complete incident report Conduct business according with employee handbook exercising judgement and serving the best interests of the agency and community Assist with office-related tasks as needed Attend all mandatory meetings, workshops, and trainings Perform other general duties as needed Knowledge, Skills & Abilities: Ability to communicate effectively and remain calm in stressful situations Ability to work with people of diverse social backgrounds Ability to take direction and work as a member of a team High level of flexibility and ability to prioritize appropriately Ability to present oneself and the agency professionally to internal and external audiences Ability to regularly lift up to 30lbs Other: Sensitivity to the needs of unhoused individuals Observant of the environment and the people within it Desire to continually develop skills and increase knowledge Values being part of a coordinated team High level of professionalism with internal and external audiences Strong sense pf accountability Experience working with unhoused individuals is preferred Experience in customer service is preferred Experience working in a residential setting is preferred High School Diploma or GED Proficiency in MS Office Suite (Word, Excel, and Outlook) and widely supported internet browsers. Valid California Class C Driver License. Valid automobile liability insurance. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs. Excellent Benefits package available. Status: Full time/Non-exempt Employment with St. Joseph Center is contingent on completion of satisfactory background check. For consideration, please submit cover letter and resume.
Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually. St. Joseph Center will provide interim housing opportunities to unhoused adults in a safe, private, and secured environment. Program participants will be empowered to build stability and self-sufficiency while bridging from homelessness to permanent housing. Each site will offer a variety of supportive services including case coordination, meals, and health checks by nursing staff. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Resident Monitor's duties and responsibilities include: Responsible for the care, welfare, safety, and security of participants during their stay Ensure fair procedures and practices, as well as safety within the site Provide information and referrals to program participants Distribute clothing, linens, toiletries, and any other items supplied by the program as needed Report any maintenance or janitorial needs to the Shift Manager or Project Coordinator in a timely manner Conduct site, neighborhood and perimeter checks Handle all emergencies by contacting appropriate staff/agencies Report any incidents and complete incident report Conduct business according with employee handbook exercising judgement and serving the best interests of the agency and community Assist with office-related tasks as needed Attend all mandatory meetings, workshops, and trainings Perform other general duties as needed Knowledge, Skills & Abilities: Ability to communicate effectively and remain calm in stressful situations Ability to work with people of diverse social backgrounds Ability to take direction and work as a member of a team High level of flexibility and ability to prioritize appropriately Ability to present oneself and the agency professionally to internal and external audiences Ability to regularly lift up to 30lbs Other: Sensitivity to the needs of unhoused individuals Observant of the environment and the people within it Desire to continually develop skills and increase knowledge Values being part of a coordinated team High level of professionalism with internal and external audiences Strong sense pf accountability Experience working with unhoused individuals is preferred Experience in customer service is preferred Experience working in a residential setting is preferred High School Diploma or GED Proficiency in MS Office Suite (Word, Excel, and Outlook) and widely supported internet browsers. Valid California Class C Driver License. Valid automobile liability insurance. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs. Excellent Benefits package available. Status: Full time/Non-exempt Employment with St. Joseph Center is contingent on completion of satisfactory background check. For consideration, please submit cover letter and resume.