Enovis
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DME Field Service Rep (Louisville, KY)
role at
Enovis .
About Enovis Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.
Role Summary Are you passionate about patient care and helping people live active lives? We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in Louisville, KY. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.
Key Responsibilities
Measure and apply orthopedic devices; educate patients and health‑care practitioners (HCPs) on proper use and expected outcomes.
Coordinate patient care for follow‑up brace‑fitting appointments as necessary.
Provide routine customer service to patients, physicians, physician assistants, and other clinical staff following established policies and procedures.
Verify patient benefits using automation tools, including pre‑authorization and or upfront collection of patient responsibility.
Serve as a liaison between the customer, Enovis, and the Sales Team.
Achieve metrics and KPIs set by management to ensure customer performance and efficiency comply with Enovis agreements/contracts.
Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures, and HIPAA.
Minimum Basic Qualifications
Passion for providing excellent care to HCPs and patients.
Minimum of 1 year of experience in a hospital, health‑care facility, clinic, physician’s office, or as an independent contractor working directly with orthopedic patients.
Demonstrated patient care experience.
Experience dealing with multiple physicians in a high‑volume clinic is a plus.
Bachelor’s degree in a related field is strongly preferred.
Must satisfy third‑party credentialing/screening requirements to gain access to hospital accounts.
Must possess a valid driver’s license and current automobile insurance.
Desired Qualifications
Active athletic training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter‑orthotics (CFo), Physical Therapy Certification (PTA), or related professional credentials.
Work Environment & Physical Demands
Provide patient care in physician offices, hospitals, patient homes, and/or clinics.
Potential exposure to airborne and bloodborne pathogens.
Must frequently lift and/or move up to 20 pounds.
Travel up to 20% of the time; overnight travel is not required. Use own transportation.
Reasonable accommodations may be made for individuals with disabilities.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Spending and Savings Accounts
401(k) Plan
Vacation, Sick Leave, and Holidays
Income Protection Plans
Discounted Insurance Rates
Legal Services
Equal Employment Opportunity Enovis provides equal employment opportunities based on merit, experience, and other work‑related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
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DME Field Service Rep (Louisville, KY)
role at
Enovis .
About Enovis Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.
Role Summary Are you passionate about patient care and helping people live active lives? We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in Louisville, KY. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.
Key Responsibilities
Measure and apply orthopedic devices; educate patients and health‑care practitioners (HCPs) on proper use and expected outcomes.
Coordinate patient care for follow‑up brace‑fitting appointments as necessary.
Provide routine customer service to patients, physicians, physician assistants, and other clinical staff following established policies and procedures.
Verify patient benefits using automation tools, including pre‑authorization and or upfront collection of patient responsibility.
Serve as a liaison between the customer, Enovis, and the Sales Team.
Achieve metrics and KPIs set by management to ensure customer performance and efficiency comply with Enovis agreements/contracts.
Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures, and HIPAA.
Minimum Basic Qualifications
Passion for providing excellent care to HCPs and patients.
Minimum of 1 year of experience in a hospital, health‑care facility, clinic, physician’s office, or as an independent contractor working directly with orthopedic patients.
Demonstrated patient care experience.
Experience dealing with multiple physicians in a high‑volume clinic is a plus.
Bachelor’s degree in a related field is strongly preferred.
Must satisfy third‑party credentialing/screening requirements to gain access to hospital accounts.
Must possess a valid driver’s license and current automobile insurance.
Desired Qualifications
Active athletic training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter‑orthotics (CFo), Physical Therapy Certification (PTA), or related professional credentials.
Work Environment & Physical Demands
Provide patient care in physician offices, hospitals, patient homes, and/or clinics.
Potential exposure to airborne and bloodborne pathogens.
Must frequently lift and/or move up to 20 pounds.
Travel up to 20% of the time; overnight travel is not required. Use own transportation.
Reasonable accommodations may be made for individuals with disabilities.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Spending and Savings Accounts
401(k) Plan
Vacation, Sick Leave, and Holidays
Income Protection Plans
Discounted Insurance Rates
Legal Services
Equal Employment Opportunity Enovis provides equal employment opportunities based on merit, experience, and other work‑related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
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