nbkc bank
Relationship Banker – Leawood Retail Banking Team
nbkc bank is looking for an energetic and customer-focused Relationship Banker to join our Leawood Retail Banking team. If you love helping people, solving problems, and being the friendly, trusted face of a community bank, this might be your perfect next step.
What You’ll Do As a Relationship Banker, you’ll be the go-to person customers count on for day‑to‑day banking support and meaningful financial guidance. You will blend your banking expertise with exceptional service to deepen relationships and help customers achieve their goals.
Here’s What Your Work Will Look Like
Open and process new deposit accounts and confidently explain bank products and services
Actively sell, cross‑sell, and refer products to meet individual, branch, and bank goals
Identify customer needs by building strong relationships and staying engaged in the community
Deliver exceptional service by greeting customers promptly and supporting them in person, by phone, or electronically
Research and resolve a wide range of customer service issues
Operate a cash drawer daily while accurately processing deposits, withdrawals, payments, and other transactions
Balance your cash drawer and prepare settlements with precision
Issue money orders, cashier’s checks, gift cards, and other monetary instruments
Follow all bank procedures and regulatory guidelines
Stay up to date on new regulations and required training
Work as part of a highly collaborative branch team
Support other branch locations within the nbkc network as needed
Complete additional duties and projects as assigned
What You’ll Bring We’re looking for someone who loves working with people, thrives in a fast‑paced customer environment, and understands the importance of accuracy and trust in banking.
Required
High School Diploma or GED
At least 1 year of previous banking experience
Strong customer service skills
Ability to work as part of a team and support branch goals
Knowledge of retail banking products and compliance is a plus
Proficiency with Microsoft Office
Bonus Points
Ability to identify customer needs confidently
Strong number and detail orientation
Ability to perform essential job functions with or without accommodation
Excellent verbal and written communication skills
Solid computer skills
Our Hiring Process We respect your time. After reviewing your application, we’ll reach out with next steps, whether that’s a phone chat, a video call, or even grabbing a coffee. You’ll always know where you stand in the process.
Why You’ll Love Working at nbkc Perks And Benefits You’ll Brag About
Multiple comprehensive health plans including HSA, FSA, and PPO options
4 weeks of PTO, 12 paid holidays, your birthday off, and 8 volunteer hours each year
401k with immediate vesting and a generous company match
Paid parental leave
Access to behavioral health advocates and an Employee Assistance Program
Wellness programs, reimbursement perks, and an onsite gym at HQ 8320 Ward Pkwy
Four week paid sabbaticals at your 10, 18, and 25 year anniversaries
A collaborative, growth‑minded culture that values innovation and ideas
Meaningful work helping customers reach their financial goals
Career growth opportunities in an evolving and innovative industry
About nbkc nbkc isn’t your typical bank, and we’re proud of that. We invest in people, technology, and a culture that empowers everyone to do their best work. We are committed to building an inclusive workplace where everyone feels welcome and valued. We believe diverse teams create stronger ideas, better outcomes, and a more rewarding place to work. We have earned recognition as one of Kansas City’s Best Places to Work for more than five years. Once you’re here, you’ll understand why.
nbkc bank is an Equal Opportunity and Affirmative Action Employer. Minority, Female, Disability, Veteran, Gender Identity, and Sexual Orientation.
Seniority level Entry level
Employment type Full‑time
Job function Finance and Sales
Industries Banking
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What You’ll Do As a Relationship Banker, you’ll be the go-to person customers count on for day‑to‑day banking support and meaningful financial guidance. You will blend your banking expertise with exceptional service to deepen relationships and help customers achieve their goals.
Here’s What Your Work Will Look Like
Open and process new deposit accounts and confidently explain bank products and services
Actively sell, cross‑sell, and refer products to meet individual, branch, and bank goals
Identify customer needs by building strong relationships and staying engaged in the community
Deliver exceptional service by greeting customers promptly and supporting them in person, by phone, or electronically
Research and resolve a wide range of customer service issues
Operate a cash drawer daily while accurately processing deposits, withdrawals, payments, and other transactions
Balance your cash drawer and prepare settlements with precision
Issue money orders, cashier’s checks, gift cards, and other monetary instruments
Follow all bank procedures and regulatory guidelines
Stay up to date on new regulations and required training
Work as part of a highly collaborative branch team
Support other branch locations within the nbkc network as needed
Complete additional duties and projects as assigned
What You’ll Bring We’re looking for someone who loves working with people, thrives in a fast‑paced customer environment, and understands the importance of accuracy and trust in banking.
Required
High School Diploma or GED
At least 1 year of previous banking experience
Strong customer service skills
Ability to work as part of a team and support branch goals
Knowledge of retail banking products and compliance is a plus
Proficiency with Microsoft Office
Bonus Points
Ability to identify customer needs confidently
Strong number and detail orientation
Ability to perform essential job functions with or without accommodation
Excellent verbal and written communication skills
Solid computer skills
Our Hiring Process We respect your time. After reviewing your application, we’ll reach out with next steps, whether that’s a phone chat, a video call, or even grabbing a coffee. You’ll always know where you stand in the process.
Why You’ll Love Working at nbkc Perks And Benefits You’ll Brag About
Multiple comprehensive health plans including HSA, FSA, and PPO options
4 weeks of PTO, 12 paid holidays, your birthday off, and 8 volunteer hours each year
401k with immediate vesting and a generous company match
Paid parental leave
Access to behavioral health advocates and an Employee Assistance Program
Wellness programs, reimbursement perks, and an onsite gym at HQ 8320 Ward Pkwy
Four week paid sabbaticals at your 10, 18, and 25 year anniversaries
A collaborative, growth‑minded culture that values innovation and ideas
Meaningful work helping customers reach their financial goals
Career growth opportunities in an evolving and innovative industry
About nbkc nbkc isn’t your typical bank, and we’re proud of that. We invest in people, technology, and a culture that empowers everyone to do their best work. We are committed to building an inclusive workplace where everyone feels welcome and valued. We believe diverse teams create stronger ideas, better outcomes, and a more rewarding place to work. We have earned recognition as one of Kansas City’s Best Places to Work for more than five years. Once you’re here, you’ll understand why.
nbkc bank is an Equal Opportunity and Affirmative Action Employer. Minority, Female, Disability, Veteran, Gender Identity, and Sexual Orientation.
Seniority level Entry level
Employment type Full‑time
Job function Finance and Sales
Industries Banking
#J-18808-Ljbffr