Leslie's
Commercial Inside Sales Representative
Leslie’s pool supplies is the world’s largest retailer of swimming pool supplies. With over 1,000 retail stores in 39 states, plus Professional, Service, E‑Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s.
With more than 60 years of providing best‑in‑class products and solutions to our customers, we value the development and growth of our team. We strive to create a positive and fun atmosphere where team members feel valued and enthusiastic about contributing to the success of Leslie’s.
Job Overview The CSC Inside Sales Representative is pivotal in delivering exceptional customer service through inbound calls, ensuring efficient processing of all customer orders. Utilizing the company's reporting tools, the CSC Inside Sales Rep proactively initiates outbound contacts to schedule appointments for the Commercial Account Executive (CAE), thereby supporting acquisition of new business opportunities. The role also involves cultivating relationships with existing customers to generate sales orders and may include additional tasks to support overall operational efficiency as directed by the Commercial Service Center Manager.
Responsibilities
Conduct a minimum of 10 outbound customer phone contacts daily to foster relationships and identify sales opportunities.
Answer incoming calls promptly, aiming to respond within two rings.
Ensure swift and accurate processing of all customer orders including in‑store, remote, and online.
Collaborate actively to meet sales and profitability targets set for the CSC, CAEs, and the market.
Provide precise and knowledgeable responses to customer inquiries.
Support on‑time deliveries through proper merchandise prep, product picking, and invoice execution.
Participate in monthly safety and compliance meetings.
Demonstrate a thorough understanding of company policies and procedures.
Attain proficiency in all operational aspects of a Commercial Center through comprehensive training.
Qualifications
Previous sales and customer service experience is preferred but not mandatory.
Capable of maintaining professional interactions with customers, corporate staff, and CSC team members.
Responsive to customer inquiries and proactive in maintaining ongoing communication.
Familiarity with the swimming pool industry is beneficial but not essential.
Retail or operations experience is a plus but not required.
Proficient in using computer systems and software.
Ability to comprehend and apply Federal, State, and local codes relevant to the industry.
Benefits
Comprehensive medical, pharmacy, dental, and vision plan options.
Health savings account with enrollment in the high deductible health plan.
Health & dependent care flexible spending accounts.
Company‑paid basic life and AD&D insurance.
Voluntary supplemental life insurance.
Company‑paid short‑term disability and voluntary long‑term disability insurance.
Pre‑tax and Roth 401(k) with company match.
Paid vacation, sick, and bereavement leave.
Nine paid holidays, including a floating personal day.
Employee assistance and wellness programs.
Product discounts at Leslie’s Retail stores.
Pay $15.00 - $17.00 per hour
Inclusion Leslie’s recognizes the critical importance of people to our success. We are proud to have a culture of inclusion that celebrates and embraces diverse backgrounds and perspectives. We aim to create a workplace where all team members feel welcomed, valued, and inspired each day.
Location Phoenix, AZ
#J-18808-Ljbffr
Job Overview The CSC Inside Sales Representative is pivotal in delivering exceptional customer service through inbound calls, ensuring efficient processing of all customer orders. Utilizing the company's reporting tools, the CSC Inside Sales Rep proactively initiates outbound contacts to schedule appointments for the Commercial Account Executive (CAE), thereby supporting acquisition of new business opportunities. The role also involves cultivating relationships with existing customers to generate sales orders and may include additional tasks to support overall operational efficiency as directed by the Commercial Service Center Manager.
Responsibilities
Conduct a minimum of 10 outbound customer phone contacts daily to foster relationships and identify sales opportunities.
Answer incoming calls promptly, aiming to respond within two rings.
Ensure swift and accurate processing of all customer orders including in‑store, remote, and online.
Collaborate actively to meet sales and profitability targets set for the CSC, CAEs, and the market.
Provide precise and knowledgeable responses to customer inquiries.
Support on‑time deliveries through proper merchandise prep, product picking, and invoice execution.
Participate in monthly safety and compliance meetings.
Demonstrate a thorough understanding of company policies and procedures.
Attain proficiency in all operational aspects of a Commercial Center through comprehensive training.
Qualifications
Previous sales and customer service experience is preferred but not mandatory.
Capable of maintaining professional interactions with customers, corporate staff, and CSC team members.
Responsive to customer inquiries and proactive in maintaining ongoing communication.
Familiarity with the swimming pool industry is beneficial but not essential.
Retail or operations experience is a plus but not required.
Proficient in using computer systems and software.
Ability to comprehend and apply Federal, State, and local codes relevant to the industry.
Benefits
Comprehensive medical, pharmacy, dental, and vision plan options.
Health savings account with enrollment in the high deductible health plan.
Health & dependent care flexible spending accounts.
Company‑paid basic life and AD&D insurance.
Voluntary supplemental life insurance.
Company‑paid short‑term disability and voluntary long‑term disability insurance.
Pre‑tax and Roth 401(k) with company match.
Paid vacation, sick, and bereavement leave.
Nine paid holidays, including a floating personal day.
Employee assistance and wellness programs.
Product discounts at Leslie’s Retail stores.
Pay $15.00 - $17.00 per hour
Inclusion Leslie’s recognizes the critical importance of people to our success. We are proud to have a culture of inclusion that celebrates and embraces diverse backgrounds and perspectives. We aim to create a workplace where all team members feel welcomed, valued, and inspired each day.
Location Phoenix, AZ
#J-18808-Ljbffr