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Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley

Receiving Manager

Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley, West Allis, Wisconsin, United States

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Receiving Manager

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Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley

Who We Are BostonFam is an Employee‑Owned company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives by creating amazing rooms together”. Our Employee‑Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals.”

Brief Description Growing People, Furnishing Homes!

BostonFam is an Employee‑Owned company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives by creating amazing rooms together”. Our Employee‑Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals.”

Position Summary The Receiving Operations role involves overseeing all aspects of incoming goods, including unloading, inspection, verification, and accurate entry into the inventory system. It requires strong leadership to guide, train, and schedule the receiving team for efficient performance. The position also entails coordinating with suppliers and logistics partners to manage deliveries and resolve shipment issues. Maintaining precise inventory records and supporting reconciliation efforts are key responsibilities, along with implementing quality control measures to ensure goods meet required standards. Safety and compliance are critical, with regular inspections and adherence to protocols. Additionally, the role includes generating reports and analyzing performance metrics to provide insights and updates to management.

Key Responsibilities

Receiving Oversight: Manage unloading, inspection, verification, and system entry of incoming goods.

Team Leadership: Supervise, train, and schedule the receiving team to ensure efficient operations.

Supplier Coordination: Liaise with logistics partners to manage deliveries and resolve shipment issues.

Inventory Management: Maintain accurate inventory records, monitor levels, and support reconciliation efforts.

Quality Control: Enforce quality standards, inspect goods, and collaborate with QA to address issues.

Safety & Compliance: Uphold safety protocols, conduct inspections, and ensure regulatory compliance.

Reporting & Analysis: Produce performance reports and provide operational insights to management.

Qualifications

Proven experience in warehouse receiving operations or logistics coordination.

Strong leadership skills with experience managing and mentoring teams.

Proficiency in inventory management systems and related software.

Excellent organizational and time management abilities.

Effective communication and problem‑solving skills for supplier coordination.

Knowledge of quality control standards and inspection procedures.

Familiarity with safety regulations and compliance requirements in warehouse environments.

Ability to analyze data and generate performance reports.

Attention to detail and accuracy in handling inventory and documentation.

Physical capability to perform warehouse duties, including lifting and inspecting goods.

We are looking for individuals with:

Previous successful experience in sales or customer service related positions preferred but not required

Passion about doing a great job and making a great living

Desire to have control over your earning ability

Career‑focused mindset

Outgoing personality and ability to have some fun

Confidence and desire to learn about the business through our training program

Commitment in helping customers with the utmost integrity

Computer skills

High School diploma or GED

Ability to walk or stand for long periods of time

To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com

BostonFAM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Retail

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