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Canopy Mortgage

Servicing, MERS Transfers & QC Reverification Specialist

Canopy Mortgage, Lindon, Utah, United States, 84042

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Servicing, MERS Transfers & QC Reverification Specialist

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Canopy Mortgage .

Responsibilities

Process Transfer of Servicing (TOS) and Transfer of Beneficiary (TOB) rights within MERS guidelines upon loan sale or transfer.

Obtain and review daily Purchase Advices to ensure transfers are executed promptly and correctly.

Execute daily, weekly, and monthly reconciliations between the MERS® System and the company's Loan Origination System (LOS) to identify and cure all discrepancies.

Maintain documentation and files for MERS audits and annual reports, ensuring 100% compliance with MERSCORP Holdings rules and guidelines.

Perform MIN-level research and resolution for any MERS-related issues or rejects/warnings.

Conduct reverification of employment, income, assets, and other critical loan applications data via phone, email, and mail.

Document all reverification attempts and results accurately in the loan origination system.

Identify discrepancies and inconsistencies in information and escalate them to the appropriate parties for resolution; ensure compliance with company policies, regulatory requirements, and investor guidelines.

Maintain confidentiality and security of sensitive information.

Communicate effectively with internal teams, borrowers, employers, and financial institutions.

Assist in preparing reports on reverification activities and findings.

Stay up-to-date with industry best practices and regulatory changes.

Perform interim mortgage servicing functions per investor and agency guidelines as assigned.

Qualifications

Two years of similar or related experience.

Knowledge of mortgage industry regulations and compliance requirements.

Excellent organizational skills.

Proficient verbal and written skills to effectively communicate and provide customer service required.

Excellent customer service skills, strong communication, interpersonal and problem solving skills.

Excellent time management skills with an emphasis on quality.

Must be self‑motivated, creative and able to work in a team environment while thinking independently and sharing knowledge and ideas.

Must be able to multitask between multiple projects and adapt to constant modifications of the workflow.

Ability to work independently and as part of a team.

Compensation $20-24 DOE.

Seniority Level Entry level

Employment Type Full-time

Job Function Other

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