St. John's Community Health
Ryan White Oral Health Outreach & Retention Coordinator
St. John's Community Health, Los Angeles, California, United States, 90079
Oral Health Outreach & Retention Coordinator
We’re looking for a dynamic outreach coordinator who will drive patient engagement and retention for HIV-reactive individuals within our Oral Health Services. This role develops and leads outreach initiatives, builds partnerships, and implements data-driven strategies to improve care access, while acting as a liaison between internal clinical services and the community.
Compensation Base pay range: $69,000.00/yr - $70,000.00/yr.
Benefits
Free Medical, Dental & Vision
13 Paid Holidays + PTO
403(b) retirement match
Life Insurance, EAP
Tuition Reimbursement
Flexible Spending Account
Continued workforce development & training
Succession plans & growth opportunities
Qualifications & Licensure
Bachelor’s degree in a related field, Master’s degree preferred
Two years’ related experience within human services and/or public health
Two years’ experience conducting community and/or street outreach, specifically to hard‑to‑reach populations
Experience in community organizing
Experience working with HIV‑reactive individuals and underserved communities such as undocumented workers, unaccompanied minors, LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness
Bilingual English/Spanish required (read, write, speak)
Oral Health knowledge preferred
Responsibilities
Design and lead strategic outreach initiatives to identify, engage, and retain HIV‑reactive patients in Oral Health Services, using data‑driven insights to inform decision‑making.
Design, implement, and evaluate community engagement programs, optimizing outreach methods which include telephone, mail, community visits, social media, and other approved avenues of engagement.
Oversee the execution of patient retention strategies, managing resources and directing outreach efforts through health fairs, school relationships, community events, social venues (bars, clubs, etc.), and other approved activities.
Design, implement, and evaluate a specific Patient Retention intervention aimed at locating patients living with HIV/AIDS (PLWHA) who are out of care.
Provide programmatic support to the Chief Dental Officer, contributing to planning, evaluation, and administrative oversight of oral health initiatives.
Develop partnerships with external agencies to maximize collaborative opportunities.
Serve as the strategic liaison between Oral Health Services and PRIME Specialty Clinic to ensure seamless enrollment of new patients.
Collaborate with the Medical Care Coordination (MCC) team to locate out‑of‑care patients by providing outreach services to PLWHA who have fallen out of HIV medical care.
Design and facilitate community‑based classes, trainings, and meetings as requested.
Lead the development, oversight, and strategic dissemination of outreach materials.
Implement and manage a referral process between dental and medical practices to support oral health care for HIV‑reactive patients.
Coordinate referrals and assist in scheduling treatment and follow‑up care at the Dental Clinic.
Assist with coordination and monitoring scheduling of appointments, including reminder calls and recalls.
Act as a lead administrator and enter patient data in Los Angeles County Casewatch, a multi‑user interactive database management system.
Run and analyze clinical data reports as needed.
Produce weekly, monthly, and/or quarterly data collection reports.
Serve as a subject matter expert in oral health, guiding best practices and ensuring integration of current clinical knowledge into outreach and patient engagement strategies.
Work collaboratively with other departments as required.
Attend regularly scheduled and impromptu meetings and maintain communication with program team members and supervisors.
Other duties may be assigned or modified as business needs dictate.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Hospitals and Health Care
St. John’s Community Health is an Equal Employment Opportunity Employer
#J-18808-Ljbffr
Compensation Base pay range: $69,000.00/yr - $70,000.00/yr.
Benefits
Free Medical, Dental & Vision
13 Paid Holidays + PTO
403(b) retirement match
Life Insurance, EAP
Tuition Reimbursement
Flexible Spending Account
Continued workforce development & training
Succession plans & growth opportunities
Qualifications & Licensure
Bachelor’s degree in a related field, Master’s degree preferred
Two years’ related experience within human services and/or public health
Two years’ experience conducting community and/or street outreach, specifically to hard‑to‑reach populations
Experience in community organizing
Experience working with HIV‑reactive individuals and underserved communities such as undocumented workers, unaccompanied minors, LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness
Bilingual English/Spanish required (read, write, speak)
Oral Health knowledge preferred
Responsibilities
Design and lead strategic outreach initiatives to identify, engage, and retain HIV‑reactive patients in Oral Health Services, using data‑driven insights to inform decision‑making.
Design, implement, and evaluate community engagement programs, optimizing outreach methods which include telephone, mail, community visits, social media, and other approved avenues of engagement.
Oversee the execution of patient retention strategies, managing resources and directing outreach efforts through health fairs, school relationships, community events, social venues (bars, clubs, etc.), and other approved activities.
Design, implement, and evaluate a specific Patient Retention intervention aimed at locating patients living with HIV/AIDS (PLWHA) who are out of care.
Provide programmatic support to the Chief Dental Officer, contributing to planning, evaluation, and administrative oversight of oral health initiatives.
Develop partnerships with external agencies to maximize collaborative opportunities.
Serve as the strategic liaison between Oral Health Services and PRIME Specialty Clinic to ensure seamless enrollment of new patients.
Collaborate with the Medical Care Coordination (MCC) team to locate out‑of‑care patients by providing outreach services to PLWHA who have fallen out of HIV medical care.
Design and facilitate community‑based classes, trainings, and meetings as requested.
Lead the development, oversight, and strategic dissemination of outreach materials.
Implement and manage a referral process between dental and medical practices to support oral health care for HIV‑reactive patients.
Coordinate referrals and assist in scheduling treatment and follow‑up care at the Dental Clinic.
Assist with coordination and monitoring scheduling of appointments, including reminder calls and recalls.
Act as a lead administrator and enter patient data in Los Angeles County Casewatch, a multi‑user interactive database management system.
Run and analyze clinical data reports as needed.
Produce weekly, monthly, and/or quarterly data collection reports.
Serve as a subject matter expert in oral health, guiding best practices and ensuring integration of current clinical knowledge into outreach and patient engagement strategies.
Work collaboratively with other departments as required.
Attend regularly scheduled and impromptu meetings and maintain communication with program team members and supervisors.
Other duties may be assigned or modified as business needs dictate.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Hospitals and Health Care
St. John’s Community Health is an Equal Employment Opportunity Employer
#J-18808-Ljbffr