FreshPoint, Inc.
Position Purpose
This position is responsible for promoting the company’s products and services and for building relationships with new and managing existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company.
Primary Responsibilities
Account Management: Day-to-day contact for customers, customer & order inquiries, manage customers to MDA compliance & ensure customer satisfaction; build out customer call plan and execute against company expectations.
Increase Share of Wallet with existing customers via face‑time to identify customer desires/goals, evaluate market trends and recommend products, work with specialists/brokers for product ideation, share information and knowledge as part of value‑added service, answer customer’s questions about products, prices, availability and product uses, provide product information & practical training to customer personnel.
Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.
Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.
Education
High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards. Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred.
Experience
Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background.
Skills
Knowledge of marketing principles, product lines, ordering procedures and credit terms.
Ability to manage end-to-end initiatives through challenging deadlines.
Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; able to thrive in a fast‑paced work environment.
Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.).
Stay current on existing and new FreshPoint technologies (GoFreshPoint, e‑Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.
Ability to sell, multi‑task, familiarity with customer service activities and interdepartmental and cross‑departmental communications, effectively present information, problem‑solver.
Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Food and Beverage Services
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Primary Responsibilities
Account Management: Day-to-day contact for customers, customer & order inquiries, manage customers to MDA compliance & ensure customer satisfaction; build out customer call plan and execute against company expectations.
Increase Share of Wallet with existing customers via face‑time to identify customer desires/goals, evaluate market trends and recommend products, work with specialists/brokers for product ideation, share information and knowledge as part of value‑added service, answer customer’s questions about products, prices, availability and product uses, provide product information & practical training to customer personnel.
Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.
Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.
Education
High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards. Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred.
Experience
Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background.
Skills
Knowledge of marketing principles, product lines, ordering procedures and credit terms.
Ability to manage end-to-end initiatives through challenging deadlines.
Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; able to thrive in a fast‑paced work environment.
Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.).
Stay current on existing and new FreshPoint technologies (GoFreshPoint, e‑Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.
Ability to sell, multi‑task, familiarity with customer service activities and interdepartmental and cross‑departmental communications, effectively present information, problem‑solver.
Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Food and Beverage Services
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