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Capital One

Remote Senior Fraud Recovery Lead (Bilingual)

Capital One, Tampa, Florida, us, 33646

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A major financial services firm is seeking a Bilingual Senior Fraud Recovery Coordinator to work from home. This role involves advocating for customers, resolving issues, and improving service processes. Candidates must be fluent in Spanish and English, with at least three years of customer service experience. A high school diploma is required, along with proficiency in Google Suite or Microsoft Office. Additionally, a secure home office setup is necessary. The position offers competitive pay of $49,774 annually and comprehensive benefits. #J-18808-Ljbffr