Hybrid Grievances & Appeals Specialist II

A leading benefits provider is seeking a Complaints & Grievances Specialist II to investigate complaints and grievances while adhering to specific regulatory guidelines. The ideal candidate will have a high school diploma and at least one year of experience in complaints management or related fields. Responsibilities include preparing hearing packets, ensuring compliance, and effective communication with clients and providers. This position offers a hybrid work model and is critical for maintaining high service standards. #J-18808-Ljbffr