Lithia & Driveway
Service Advisor
– Lithia & Driveway
Dealership: L0742 Don's Ford, Don's Ford Superstore
NOW HIRING AUTOMOTIVE SERVICE ADVISORS!
Estimated Annual Earnings: $60,000-$80,000
Service Department Hours: Mon-Fri 7:30 am-6 pm & Sat 8 am-3 pm
Helping satisfied customers drive away with a smile is what we do – join a team focused on earning customers for life!
Responsibilities As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keep the customer informed of service specials, completion times, and service expenses.
Qualifications
Previous Service Advisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver’s license in your state of residence.
Est. Annual Earnings ranges from $64,000.00-$161,000.00. This position is performance driven, eligible for short‑term and/or long‑term incentives, commissions on individual sales, gross profit, and bonuses based on manufacturer approvability, customer pay labor per RO, flat rate hours.
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Referrals increase your chances of interviewing at Lithia & Driveway by 2x.
Get notified about new Service Advisor jobs in Utica, NY.
#J-18808-Ljbffr
– Lithia & Driveway
Dealership: L0742 Don's Ford, Don's Ford Superstore
NOW HIRING AUTOMOTIVE SERVICE ADVISORS!
Estimated Annual Earnings: $60,000-$80,000
Service Department Hours: Mon-Fri 7:30 am-6 pm & Sat 8 am-3 pm
Helping satisfied customers drive away with a smile is what we do – join a team focused on earning customers for life!
Responsibilities As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keep the customer informed of service specials, completion times, and service expenses.
Qualifications
Previous Service Advisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver’s license in your state of residence.
Est. Annual Earnings ranges from $64,000.00-$161,000.00. This position is performance driven, eligible for short‑term and/or long‑term incentives, commissions on individual sales, gross profit, and bonuses based on manufacturer approvability, customer pay labor per RO, flat rate hours.
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Referrals increase your chances of interviewing at Lithia & Driveway by 2x.
Get notified about new Service Advisor jobs in Utica, NY.
#J-18808-Ljbffr