Delaware Tire
Job Summary
Busy Tire and Automotive Service Center seeking enthusiastic, friendly, customer service oriented F/T service advisor with excellent interpersonal and communication skills.
Our service advisors are the first communication the customer has with the business and provides the initial customer impression. Additionally you will act as the liaison between the customer and the technicians ensuring the customers needs and expectations are met. Estimating repairs and ordering parts accurately are essential responsibilities of this position.
Job Responsibilities
Advising current and potential customers about their service needs
Answering phones
Providing superior and prompt customer service
Preparing necessary sales and service documentation
Helping to maintain cleanliness and organization on the sales floor and customer waiting area
Job Qualifications
Strong, interpersonal, communication and phone skills
Basic computer knowledge and experience
Prior tire and auto experience is a plus
Will train the details of this position
Valid driver's license
ASE certification is a plus
Prior experience with AllData and Identifix is helpful
#J-18808-Ljbffr
Our service advisors are the first communication the customer has with the business and provides the initial customer impression. Additionally you will act as the liaison between the customer and the technicians ensuring the customers needs and expectations are met. Estimating repairs and ordering parts accurately are essential responsibilities of this position.
Job Responsibilities
Advising current and potential customers about their service needs
Answering phones
Providing superior and prompt customer service
Preparing necessary sales and service documentation
Helping to maintain cleanliness and organization on the sales floor and customer waiting area
Job Qualifications
Strong, interpersonal, communication and phone skills
Basic computer knowledge and experience
Prior tire and auto experience is a plus
Will train the details of this position
Valid driver's license
ASE certification is a plus
Prior experience with AllData and Identifix is helpful
#J-18808-Ljbffr