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La-Z-Boy Incorporated

Sales Manager

La-Z-Boy Incorporated, Dublin, Ohio, United States, 43016

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La‑Z‑Boy Incorporated . Our 10,000+ team members across the globe are transforming the power of comfort every day, fostering an inclusive environment while honoring a legacy built on family. Join an industry‑leading organization where people are the most important asset and innovation propels us into the future.

Job Summary A pivotal leader responsible for driving sales growth and fostering a high‑performing sales team. The role involves executing personnel and store sales initiatives to achieve revenue targets while upholding the company’s ethos of prioritizing people, optimizing processes, delivering exceptional products, and reinforcing the brand’s core values.

Training Pay: $20 – $22 per hour for 2‑6 weeks (no commissions; base rate varies by location)

Average Annual Earning Potential After Training: $45,000 – $75,000 (inclusive of base, commission and bonus)

Key Responsibilities

Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.

Promote In‑home design program.

Champion and role‑model the selling process by overseeing the interaction on the sales floor and evaluating team performance.

Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance.

Ensure staff deliver exceptional customer service, building long‑term relationships that enhance customer loyalty and satisfaction.

Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values.

Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.

Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards.

Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines.

Support company‑wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand’s positioning.

Resolve customer concerns and other issues that may interfere with efficient sales operations.

Support planning and executing sales promotion and events.

Collaborate with support teams to ensure flawless execution of operational excellence.

Ensure proper execution of all existing and new systems and administrative procedures.

Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

Scope & Impact This position holds significant influence over the store’s financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. The role reports to the Store Manager of the assigned location with indirect influence of the sales team.

Minimum Requirements

Education: High School or GED Equivalent

Experience: 1‑3 years in a business unit with a retail sales emphasis.

Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.

Other: Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.

Preferred Requirements

Experience managing in a retail environment with a strong focus on sales.

Strong business acumen.

Advanced interpersonal skills, communication skills and experience in building effective relationships.

SUPERVISORY RESPONSIBILITIES None

Physical Demands / Work Environment

Ability to lift and/or carry up to 50 pounds.

Ability to stand for long periods of time.

Nearly continuous use of repetitive hand motions, hearing and listening.

Often required to sit, walk, bend and stoop.

Subject to inside environmental conditions.

Ability to pass background and drug screen.

Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent. Duties, responsibilities and activities may change at any time with or without notice.

Post-Training Pay – You Choose Between 2 Plans!

Sales Manager Plan 1

Base Pay: $10,400 per year

Commission & Bonus: Earn more with UNCAPPED commission on written sales – 6% on La‑Z‑Boy Design Sales and 4% on other sales, other than La‑Z‑Boy Design Sales. Monthly bonus opportunity of $0 – $1,500 based on specific group sales goals.

Sales Manager Plan 2

Base Pay: $26,000 per year

Commission & Bonus: Earn more with UNCAPPED commission on written sales – 3% on La‑Z‑Boy Design Sales and 2% on other sales, other than La‑Z‑Boy Design Sales. Monthly bonus opportunity of $0 – $1,500 based on defined group sales goals.

Weekly Hours 40

Benefits For Employees In The US Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance; available 401k retirement plan with company match of up to 6%. Paid time off includes: 9‑11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non‑exempt only) or state‑mandated sick time.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industries Furniture and Home Furnishings Manufacturing

EEO Statement At La‑Z‑Boy Incorporated, we’re an equal‑opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service and quality products. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application, interview, or hiring process as a result of your disability, you may request reasonable accommodations by emailing our recruiting team at

recruiting@la-z-boy.com

or calling 734‑242‑1444.

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