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IBC Bank

Area Sales Manager

IBC Bank, Oklahoma City, Oklahoma, United States, 73116

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IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Full time

420 Branch Administration

Job Summary The Area Sales Manager is responsible for managing multiple branches for a specific geographic area to meet the company growth and retention goals. Strategizes and implements referral programs and service initiatives for bank growth while meeting customer needs. This position supervises employees responsible for various aspects of multiple branch operations and processes. Develops and promotes good community relationships.

ESSENTIAL JOB FUNCTIONS

Facilitates sales plans to achieve market production goals

Ensure implementation of market call campaigns, customer sales calls, and outreach activities to reach sales performance and deposit growth goals

Analyze sales reports to drive sales production and elevate performance

Develop Sales Managers by way of side by side development, coaching, observing and on-the-job training to be effective sales leaders

Facilitates sales development training sessions at a market level

Travel to various site locations to include outer markets to support assigned locations

Advises Corporate Sales Managers of any leadership recommendations to include promotions and salary adjustments.

Manages market profitability by achieving branch production goals to include account generation, deposit growth, and service measured through JD Power

Cultivates an environment that exemplifies a superior level of customer service.

Perform Human Resources activities such as prepare staff evaluations and disciplinary actions

Facilitates communication within Managers and Branches

Attend corporate and market meetings

Oversee proper security policies and procedures are being adhered at the branch level

Participate in corporate and market initiatives as needed

Serve our community by participating in various organizations to enrich and support our communities

Provides approvals for Market retail customer portfolio adhering to Bank Policies

Ensure staff retention

Actively engage in various bank meetings

Conduct employee terminations in the absence of a sales manager

Participate in continuing education to include travel

Support after hours as needed

Flexibility to perform the duties of a Branch Manager, Sales Associate, and Teller Operations functions

Ability to perform to Sales Scorecard expectations at a minimum

Other duties as needed

SKILLS

Problem analysis

Focus on results

Openness to change

Management of personnel resources

Initiative

Persuasion

Cooperation

Time management

Leadership

Planning

Sound judgement and decision making

Service orientation

Promotes teamwork

Comprehensive persuasion and negotiation

Social perceptiveness

Strong oral and written communication

Focus on sales

Stress management

EDUCATION & KNOWLEDGE

Bachelor’s degree preferred

Multi-unit retail management experience required

3-5 years retail management experience or equivalent banking industry experience

Good knowledge of computer systems technology.

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