FirstCash
Inside Sales Specialist
Inside Sales Specialist role at FirstCash. The Inside Sales Specialist position plays a pivotal role in driving our business growth strategy at American First Finance. As the primary and most consistent point of contact for our vendors, Inside Sales Specialists are essential in building and strengthening these relationships. This role is critical in turning a “warm” lead into a red‑hot opportunity, cultivating trust and confidence in our partnerships with vendors and serves as the go‑to expert for the vendor experience, ensuring seamless collaboration and exceptional support.
Why You’ll Love This Role
WARM LEADS ONLY: No cold calls here! You’ll work with highly engaged prospects and existing partners who are ready to grow.
UNCAPPED COMMISSION: Start with a $45,000 base and the potential to earn $65‑70K within the first six months!
ENTREPRENEURIAL FREEDOM: Manage your book of business, cultivate partnerships, and directly influence your success.
Essential Job Duties
Own Your Pipeline: Make 75‑95 outbound calls daily to grow your merchant relationships.
Close Deals: Empower vendors to achieve business success by leveraging the comprehensive suite of tools and resources offered by American First Finance.
Be the Go‑To Expert: Manage your book of business, ensure merchant success, and help them achieve their KPIs.
Stay Sharp: Participate in training, deepen your product knowledge, and exceed your sales goals.
Relationship Builder: Your passion for creating connections and driving results sets you apart.
Work As A Team: We value an in‑person work environment where we can work together as a team.
Minimum Qualifications
Proven Sales Experience: At least one year of inside sales or phone sales experience—you must know how to pick up the phone, engage, and close the deal.
Consistent Work History: A verifiable, consistent work history is required.
Basic Math Calculations Proficiency
Ability to multi‑task in a fast‑paced environment
Computer literate and able to operate common office machines
Minimum age 18 years old
High School Diploma, GED, or equivalent experience
Bilingual applicants are strongly encouraged to apply.
Who is FirstCash? FirstCash has more than 3,000 total pawn stores in the U.S. and Latin America, including all states in Mexico and the countries of Guatemala, Colombia, and El Salvador. The company sells a wide variety of jewelry, electronics, tools, appliances, sporting goods, musical instruments, and other merchandise, and provides small non‑recourse pawn loans secured by pledged personal property. FirstCash also offers retail installment sales contracts, lease purchase agreements, and bank loans through its nationwide network of over 13,000 active retail merchant partner locations. The company employs approximately 20,000 people in the U.S. and Latin America and is a component company in both the Standard & Poor’s MidCap 400 Index® and the Russell 2000 Index®.
What We Offer
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other insurance options for eligible employees
Vacation: Eligible full‑time employees receive paid vacation leave based on tenure:
After 6 months of service – 40 hours
After 1 year of service – 80 hours annually
After 5 years of service – 120 hours annually
Sick: Full‑time employees receive paid sick leave based on tenure:
After 6 months of service – 8 hours
After 1 year of service – 16 hours annually
After 5 years of service – 24 hours annually
Participation in the FirstCash 401k program after six (6) months of employment
Tuition Reimbursement – up to $2,000 per year for full‑time employees who meet requirements
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks
Access to the FirstCash Pet Insurance program
Note The information contained herein is not intended to be an all‑inclusive list of the duties and responsibilities of this position. Management has the discretion to assign or reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Application Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP. You can unsubscribe from email communications by clicking unsubscribe in the email. Visit https://firstcash.com/privacy-policy for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the application or interview process, to perform the essential functions of the job, or to receive all other benefits and privileges of employment, please contact Human Resources at Recruiter_US@firstcash.com or (800)645‑2611 Ext. 1.
Seniority Level Entry level
Employment Type Other
Job Function Sales and Business Development
Referrals increase your chances of interviewing at FirstCash by 2x.
#J-18808-Ljbffr
Why You’ll Love This Role
WARM LEADS ONLY: No cold calls here! You’ll work with highly engaged prospects and existing partners who are ready to grow.
UNCAPPED COMMISSION: Start with a $45,000 base and the potential to earn $65‑70K within the first six months!
ENTREPRENEURIAL FREEDOM: Manage your book of business, cultivate partnerships, and directly influence your success.
Essential Job Duties
Own Your Pipeline: Make 75‑95 outbound calls daily to grow your merchant relationships.
Close Deals: Empower vendors to achieve business success by leveraging the comprehensive suite of tools and resources offered by American First Finance.
Be the Go‑To Expert: Manage your book of business, ensure merchant success, and help them achieve their KPIs.
Stay Sharp: Participate in training, deepen your product knowledge, and exceed your sales goals.
Relationship Builder: Your passion for creating connections and driving results sets you apart.
Work As A Team: We value an in‑person work environment where we can work together as a team.
Minimum Qualifications
Proven Sales Experience: At least one year of inside sales or phone sales experience—you must know how to pick up the phone, engage, and close the deal.
Consistent Work History: A verifiable, consistent work history is required.
Basic Math Calculations Proficiency
Ability to multi‑task in a fast‑paced environment
Computer literate and able to operate common office machines
Minimum age 18 years old
High School Diploma, GED, or equivalent experience
Bilingual applicants are strongly encouraged to apply.
Who is FirstCash? FirstCash has more than 3,000 total pawn stores in the U.S. and Latin America, including all states in Mexico and the countries of Guatemala, Colombia, and El Salvador. The company sells a wide variety of jewelry, electronics, tools, appliances, sporting goods, musical instruments, and other merchandise, and provides small non‑recourse pawn loans secured by pledged personal property. FirstCash also offers retail installment sales contracts, lease purchase agreements, and bank loans through its nationwide network of over 13,000 active retail merchant partner locations. The company employs approximately 20,000 people in the U.S. and Latin America and is a component company in both the Standard & Poor’s MidCap 400 Index® and the Russell 2000 Index®.
What We Offer
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other insurance options for eligible employees
Vacation: Eligible full‑time employees receive paid vacation leave based on tenure:
After 6 months of service – 40 hours
After 1 year of service – 80 hours annually
After 5 years of service – 120 hours annually
Sick: Full‑time employees receive paid sick leave based on tenure:
After 6 months of service – 8 hours
After 1 year of service – 16 hours annually
After 5 years of service – 24 hours annually
Participation in the FirstCash 401k program after six (6) months of employment
Tuition Reimbursement – up to $2,000 per year for full‑time employees who meet requirements
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks
Access to the FirstCash Pet Insurance program
Note The information contained herein is not intended to be an all‑inclusive list of the duties and responsibilities of this position. Management has the discretion to assign or reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Application Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP. You can unsubscribe from email communications by clicking unsubscribe in the email. Visit https://firstcash.com/privacy-policy for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the application or interview process, to perform the essential functions of the job, or to receive all other benefits and privileges of employment, please contact Human Resources at Recruiter_US@firstcash.com or (800)645‑2611 Ext. 1.
Seniority Level Entry level
Employment Type Other
Job Function Sales and Business Development
Referrals increase your chances of interviewing at FirstCash by 2x.
#J-18808-Ljbffr