Cricket
Position:
Bilingual Wireless Retail Store Manager
Location:
Grove, OK
Job Id:
3459-CRK133
# of Openings:
1
Company:
Crown Wireless
– a leading authorized retailer of Cricket Wireless, currently hiring for an immediate opportunity as a Cricket Wireless Retail Store / Sales Manager. Crown Wireless is one of the largest authorized Cricket Wireless retailers in America with more than 220 locations coast‑to‑cost and growing. We put employees’ growth and well‑being front of everything we do and reward hard work and promote from within. Role: As a Cricket Wireless Retail Store Manager, your goals are to ensure the store delivers an excellent customer experience, exceed sales metrics, manage and protect company assets, and increase profitability while developing your team to be best in class. We Offer:
Strong base pay with sales bonuses on store performance A complete wellness package including medical, dental, and vision coverage 401K savings option Personal Time Off as acquired Awesome Cricket Wireless swag
Responsibilities:
Motivate and provide a great sales and customer experience Meet and exceed assigned sales goals including gross and net sales, accessory sales, rate plans, add‑ons, retention goals, and auto bill pay goals Take pride in proper opening and closing of the retail location with completion of all open/close procedures Lead by example to supervise sales staff to mentoring, coaching, scheduling, and counseling Coach your team in all aspects of wireless sales and service Provide positive reinforcement and training to promote learning and growth of sales associates Training – ensure 100% completion of all required training monthly and annually per Cricket compliance standards Inventory – manage ordering, receiving, discrepancies, and complete daily, weekly, and month‑end counts as needed. Communicate and process any discrepancies Provide resolution to customer complaints regarding sales and service Develop and manage positive business relationships with staff and customers Ensure proper merchandising within the store, including product placement, display, and brand compliance per Cricket New hires – review resumes, perform initial phone screens and in‑person interviews, and complete onboarding paperwork Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information Responsible for store and asset security Responsible for local grassroots marketing and prospecting initiatives: solicit, coordinate, and participate in community events Develop and maintain relationships with co‑workers and consumers
Requirements:
Previous retail or customer service management required Leadership and employee development skills Ability to stand for long periods and work flexible hours, weekends, and during peak retail selling periods Tech‑savvy and enjoy working with interactive technology devices Bilingual: Spanish speaking is a big plus Enjoy working in a team environment & engaging with consumers; must be enthusiastic and have the drive needed to complete sales Independent and self‑motivated team player Regular physical activity will be required (e.g., setting up promotional material, changing displays) Must have a valid driver’s license and be able to pass background check Must have a fully functioning smartphone on your first day of work
Equal‑Opportunity Employer: We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
Bilingual Wireless Retail Store Manager
Location:
Grove, OK
Job Id:
3459-CRK133
# of Openings:
1
Company:
Crown Wireless
– a leading authorized retailer of Cricket Wireless, currently hiring for an immediate opportunity as a Cricket Wireless Retail Store / Sales Manager. Crown Wireless is one of the largest authorized Cricket Wireless retailers in America with more than 220 locations coast‑to‑cost and growing. We put employees’ growth and well‑being front of everything we do and reward hard work and promote from within. Role: As a Cricket Wireless Retail Store Manager, your goals are to ensure the store delivers an excellent customer experience, exceed sales metrics, manage and protect company assets, and increase profitability while developing your team to be best in class. We Offer:
Strong base pay with sales bonuses on store performance A complete wellness package including medical, dental, and vision coverage 401K savings option Personal Time Off as acquired Awesome Cricket Wireless swag
Responsibilities:
Motivate and provide a great sales and customer experience Meet and exceed assigned sales goals including gross and net sales, accessory sales, rate plans, add‑ons, retention goals, and auto bill pay goals Take pride in proper opening and closing of the retail location with completion of all open/close procedures Lead by example to supervise sales staff to mentoring, coaching, scheduling, and counseling Coach your team in all aspects of wireless sales and service Provide positive reinforcement and training to promote learning and growth of sales associates Training – ensure 100% completion of all required training monthly and annually per Cricket compliance standards Inventory – manage ordering, receiving, discrepancies, and complete daily, weekly, and month‑end counts as needed. Communicate and process any discrepancies Provide resolution to customer complaints regarding sales and service Develop and manage positive business relationships with staff and customers Ensure proper merchandising within the store, including product placement, display, and brand compliance per Cricket New hires – review resumes, perform initial phone screens and in‑person interviews, and complete onboarding paperwork Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information Responsible for store and asset security Responsible for local grassroots marketing and prospecting initiatives: solicit, coordinate, and participate in community events Develop and maintain relationships with co‑workers and consumers
Requirements:
Previous retail or customer service management required Leadership and employee development skills Ability to stand for long periods and work flexible hours, weekends, and during peak retail selling periods Tech‑savvy and enjoy working with interactive technology devices Bilingual: Spanish speaking is a big plus Enjoy working in a team environment & engaging with consumers; must be enthusiastic and have the drive needed to complete sales Independent and self‑motivated team player Regular physical activity will be required (e.g., setting up promotional material, changing displays) Must have a valid driver’s license and be able to pass background check Must have a fully functioning smartphone on your first day of work
Equal‑Opportunity Employer: We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr