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HSH Group / The Peninsula Hong Kong

F&B Server

HSH Group / The Peninsula Hong Kong, Chicago, Illinois, United States, 60290

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Key Accountabilities

Responsible for all activities related to service of the outlet, which includes preparation tasks, training and performing service as per standards set by the hotel.

Perform friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests using correct service techniques.

Perform pre-service and after-service procedures as per standard.

Being able to explain all food and beverage items listed on the menu, including ingredients, methods of preparation and proper service.

Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.

Responsible to daily take-out orders over the phone or in person

Attend and participate at all scheduled meetings and trainings.

Give feedback on guest comments or complaints to the management.

General Requirements

Basic restaurant operation knowledge

Minimum of 2-year experience in a hospitality service field

Wine knowledge preferred

Must have excellent organizational and communication skills

Excellent written and spoken English

Benefits We Offer

10 vacation days per year

9 paid holiday days per year

5 Chicago Paid Sick Leave days per year

5 Chicago Paid Leave days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room nights at The Peninsula Hotels

50% discount on spa services

25% discount on spa retail

80% company-paid medical, dental and vision coverage

Complimentary life insurance

Complimentary long-term disability

Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role requirements. To be considered for the position, you must have work authorization in the United States. The salary for this role is $13.36 per hour + tips.

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