University of Wisconsin-Milwaukee
University Housing – Housing Ambassador
University of Wisconsin-Milwaukee, Milwaukee, Wisconsin, United States, 53244
University Housing’s Housing Ambassador’s (HA) are responsible for providing administrative support for the main housing office, in the following functional ways: provide high quality customer service, office reception, answering phones, appointment scheduling and administrative tasks. The Housing Ambassador role also supports campus recruitment events, assists in tabling and/or presentations and may provide housing tours to prospective students and their families.
Essential Functions
Perform and verify data entry into StarRez, Panther Access to Web Services (PAWS), Guestpass, and Maxient
Assist with management and updates of behavior and conduct cases for students at the University of Wisconsin-Milwaukee
Assist with tracking of conduct related behaviors including but not limited to confiscated items, key-ins, and type‑ins.
Assist with appointment scheduling related to behavior, financial appeals, or general requests.
Provide exceptional customer service to current and prospective customers related to University Housing contracting and residential policies.
Abide by FERPA to ensure confidentiality of student data and compliance with FERPA policies
Qualifications
Flexible schedule and ability to work during office hours Monday through Friday, 8:00am-4:30pm
Have one academic year of live-in experience in the residence halls at UWM.
Demonstrate qualities of leadership, responsibility, and maturity.
Previous housing, administrative duties, and general accounting experience preferred.
Retain (at minimum) part-time status (6 credits/semester) as a student at UWM.
Working knowledge of Microsoft Office (e.g. Word, Excel).
Approximate hours per week: 10-25 hours
Part-Time, Temporary
Available to work during office hours Monday-Friday, 8am-4:0pm, and some evening and weekend hours as needed.
Panther Edge Competencies - Learning Outcomes
Critical Thinking
Communication
Professionalism
Tech Savviness
Communication: The Housing Ambassador position involves answering phones and emails for current and perspective residents. They must be able to communicate well through multiple methods of communication.
Professionalism: Housing Ambassadors are the face of the Housing department since they are the first person people see when walking into the Housing office. They must have great customer service capabilities.
Please visit the external URL to apply to this position. Viewing this position post on Handshake does not count as an application. You must submit an application to our Microsoft Form.
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Essential Functions
Perform and verify data entry into StarRez, Panther Access to Web Services (PAWS), Guestpass, and Maxient
Assist with management and updates of behavior and conduct cases for students at the University of Wisconsin-Milwaukee
Assist with tracking of conduct related behaviors including but not limited to confiscated items, key-ins, and type‑ins.
Assist with appointment scheduling related to behavior, financial appeals, or general requests.
Provide exceptional customer service to current and prospective customers related to University Housing contracting and residential policies.
Abide by FERPA to ensure confidentiality of student data and compliance with FERPA policies
Qualifications
Flexible schedule and ability to work during office hours Monday through Friday, 8:00am-4:30pm
Have one academic year of live-in experience in the residence halls at UWM.
Demonstrate qualities of leadership, responsibility, and maturity.
Previous housing, administrative duties, and general accounting experience preferred.
Retain (at minimum) part-time status (6 credits/semester) as a student at UWM.
Working knowledge of Microsoft Office (e.g. Word, Excel).
Approximate hours per week: 10-25 hours
Part-Time, Temporary
Available to work during office hours Monday-Friday, 8am-4:0pm, and some evening and weekend hours as needed.
Panther Edge Competencies - Learning Outcomes
Critical Thinking
Communication
Professionalism
Tech Savviness
Communication: The Housing Ambassador position involves answering phones and emails for current and perspective residents. They must be able to communicate well through multiple methods of communication.
Professionalism: Housing Ambassadors are the face of the Housing department since they are the first person people see when walking into the Housing office. They must have great customer service capabilities.
Please visit the external URL to apply to this position. Viewing this position post on Handshake does not count as an application. You must submit an application to our Microsoft Form.
#J-18808-Ljbffr