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World Insurance Associates

Commercial Lines Senior Client Manager

World Insurance Associates, Exeter, New Hampshire, us, 03833

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Commercial Lines Senior Client Manager

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World Insurance Associates . Foy Insurance has a long history of meeting the risk management needs of communities throughout New Hampshire, Maine, and Massachusetts dating back to 1893. We are now proud to be a part of the World Insurance Associates family which provides access to additional products and services to assist our customers’ insurance needs. World is one of the fastest-growing insurance brokers in the U.S., with over 2,200 employees in 215 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. All open roles with our team can be based out of Nashua NH, Exeter NH, or Manchester NH. Position Overview The Commercial Lines Account Manager will play an integral role in delivering excellence in client management and retention. Responsibilities

Effectively managing a high-volume book of insurance business, ensuring all required tasks are completed accurately and on time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Coordinate expiration list with department manager to obtain renewal business information Qualifications

Bachelor’s degree or equivalent work experience, preferred Three years minimum Commercial Account Management experience required Property & Casualty License required Valid driver’s license and insurance, required Strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred Able to work independently with a high degree of interaction with team members Self-motivated and driven; maintain a sense of urgency and ability to meet deadlines Demonstrate effective written and verbal communication, including active listening and problem solving with minimal assistance Ability to multi-task, prioritize, work independently, and handle sensitive information with discretion Maintain a professional demeanor and positive attitude Equal Employment Opportunity

World Insurance Associates is an equal opportunity workplace. We celebrate and support differences and are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. Reasonable accommodations are available to qualified applicants with known limitations under disability, unless the accommodation would impose an undue hardship on the operation of our business. Note for Executive Search Firms and Staffing Agencies

World does not accept unsolicited resumes from agencies without a signed mutual service agreement. Unsolicited resumes will be considered World’s property and World is not obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent department.

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