Michaels Stores
Overview
Join to apply for the
event coordinator
role at
Michaels Stores . Store - FAIRBANKS, AK Responsibilities
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Plan and coordinate multiple events at once (e.g., children’s birthday parties, craft classes or other events). Engage with clients of all ages by creating an environment of fun and creativity. Demonstrate and instruct participants in craft projects; perform face painting and other activities as appropriate. Facilitate and implement party add-ons such as goody bags and balloons to company standards. Communicate events with clients and store team members; complete administrative tasks as needed (emails, phone calls, paperwork). Adjust plans based on client feedback and create backup or emergency plans as needed. Ensure client satisfaction for scheduled events. Uphold the company’s cleanliness and safety standards; set up, break down, and clean before and after each event. Customer Experience
Help customers shop, locate products, and provide solutions. Provide fast and friendly checkout experience. Engage customers on rewards programs and private label credit cards; complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in truck unload, stocking, and planogram (POG) processes. Complete merchandise recovery and maintenance. Perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Cross trained in Custom Framing selling and production. Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom upkeep. Preferred Knowledge / Skills / Abilities
Energetic and enthusiastic personality. Ability to handle job stress and interact effectively with others, including guests of all ages and co-workers. Excellent people skills and experience working with children and children’s events. Good communication skills (written, verbal, nonverbal) and listening skills. Strong organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience. Physical Requirements
Ability to remain standing for long periods and move throughout the store. Regular bending, lifting, carrying, reaching, and stretching; lifting heavy boxes; access to high shelves by ladder or similar equipment. Reasonable accommodations may be available through the Interactive Process with supervision. Work Environment
Public retail store setting with climate-controlled customer areas; some stock rooms may not be climate controlled; some outdoor work if needed for tasks like unloading trucks or retrieving shopping carts. Frame shop contains glass cutter and heat press. Work hours may include nights, weekends, and early mornings. Equal Opportunity
Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to participate in the job application or interview process or to perform the essential functions of the job, please contact Customer Care at 1-800-642-4235.
#J-18808-Ljbffr
Join to apply for the
event coordinator
role at
Michaels Stores . Store - FAIRBANKS, AK Responsibilities
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Plan and coordinate multiple events at once (e.g., children’s birthday parties, craft classes or other events). Engage with clients of all ages by creating an environment of fun and creativity. Demonstrate and instruct participants in craft projects; perform face painting and other activities as appropriate. Facilitate and implement party add-ons such as goody bags and balloons to company standards. Communicate events with clients and store team members; complete administrative tasks as needed (emails, phone calls, paperwork). Adjust plans based on client feedback and create backup or emergency plans as needed. Ensure client satisfaction for scheduled events. Uphold the company’s cleanliness and safety standards; set up, break down, and clean before and after each event. Customer Experience
Help customers shop, locate products, and provide solutions. Provide fast and friendly checkout experience. Engage customers on rewards programs and private label credit cards; complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in truck unload, stocking, and planogram (POG) processes. Complete merchandise recovery and maintenance. Perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Cross trained in Custom Framing selling and production. Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom upkeep. Preferred Knowledge / Skills / Abilities
Energetic and enthusiastic personality. Ability to handle job stress and interact effectively with others, including guests of all ages and co-workers. Excellent people skills and experience working with children and children’s events. Good communication skills (written, verbal, nonverbal) and listening skills. Strong organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience. Physical Requirements
Ability to remain standing for long periods and move throughout the store. Regular bending, lifting, carrying, reaching, and stretching; lifting heavy boxes; access to high shelves by ladder or similar equipment. Reasonable accommodations may be available through the Interactive Process with supervision. Work Environment
Public retail store setting with climate-controlled customer areas; some stock rooms may not be climate controlled; some outdoor work if needed for tasks like unloading trucks or retrieving shopping carts. Frame shop contains glass cutter and heat press. Work hours may include nights, weekends, and early mornings. Equal Opportunity
Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to participate in the job application or interview process or to perform the essential functions of the job, please contact Customer Care at 1-800-642-4235.
#J-18808-Ljbffr