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Position Overview:
As a Deli Manager you will be responsible for overseeing the operations of the deli department within the retail setting of a grocery store. You will be driving labor efficiency, sales and gross profit margins in alignment with the store.
RESPONSIBILITIES:
Builds and maintains customer satisfaction with the product and services offered by the company.
Maintain a happy, full, fresh and clean sales floor department
Train and supervise deli department staff ensuring adherence to established procedures and customer service standards
S chedule and coordinate shifts to have proper coverage
Provide ongoing feedback, performance evaluations and training opportunities for deli employees
Monitor deli inventory levels, ordering products such as but not limited to meats, cheeses, prepared salads and deli items to maintain a diverse and stocked selection
Implement inventory control measures to minimize and ensure freshness
Ensure that all deli products meet quality and safety standards
Work with suppliers to select and maintain high quality deli products
Oversee the preparation of deli items including sandwiches, salads and hot foods
Ensure deli products are presented attractively and in compliance with health and safety regulations
Handle customer inquiries, concerns and special requests in a prompt and professional manner
Setting and achieving sales targets
Monitoring sales performance and implement strategies to maximize profitability
Conducting regular safety training for deli staff
Oversee the cleaning and maintenance of the deli equipment and work areas
Monitor expenses, control waste and optimizing cost effectiveness
C ommunicate with store management regarding inventory, sales and any issues within the department
Adhere to all company safety standards
Perform other duties as assigned by leadership
Various temperature controlled environments
Schedule:
Variable based on business needs – nights, holidays and weekends required
Experience:
ServeSafe certification or comparable
Skills:
Physical abilities
: May be required to lift up to 80-85lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments; walking on a variety of flooring such as concrete, tile, carpet etc
Strong communication Skills:
Ability to communicate clearly and effectively with peers and leaders on a daily basis
Organizational Skills:
Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
Working in a team based environment:
Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
Quality:
Maintain integrity and high standards of product handling from all perspectives
Safety Culture:
Maintain and drive safety policies; driving for accountability of safe practisethroughout shift
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RESPONSIBILITIES:
Builds and maintains customer satisfaction with the product and services offered by the company.
Maintain a happy, full, fresh and clean sales floor department
Train and supervise deli department staff ensuring adherence to established procedures and customer service standards
S chedule and coordinate shifts to have proper coverage
Provide ongoing feedback, performance evaluations and training opportunities for deli employees
Monitor deli inventory levels, ordering products such as but not limited to meats, cheeses, prepared salads and deli items to maintain a diverse and stocked selection
Implement inventory control measures to minimize and ensure freshness
Ensure that all deli products meet quality and safety standards
Work with suppliers to select and maintain high quality deli products
Oversee the preparation of deli items including sandwiches, salads and hot foods
Ensure deli products are presented attractively and in compliance with health and safety regulations
Handle customer inquiries, concerns and special requests in a prompt and professional manner
Setting and achieving sales targets
Monitoring sales performance and implement strategies to maximize profitability
Conducting regular safety training for deli staff
Oversee the cleaning and maintenance of the deli equipment and work areas
Monitor expenses, control waste and optimizing cost effectiveness
C ommunicate with store management regarding inventory, sales and any issues within the department
Adhere to all company safety standards
Perform other duties as assigned by leadership
Various temperature controlled environments
Schedule:
Variable based on business needs – nights, holidays and weekends required
Experience:
ServeSafe certification or comparable
Skills:
Physical abilities
: May be required to lift up to 80-85lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments; walking on a variety of flooring such as concrete, tile, carpet etc
Strong communication Skills:
Ability to communicate clearly and effectively with peers and leaders on a daily basis
Organizational Skills:
Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
Working in a team based environment:
Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
Quality:
Maintain integrity and high standards of product handling from all perspectives
Safety Culture:
Maintain and drive safety policies; driving for accountability of safe practisethroughout shift
#J-18808-Ljbffr