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Man Group

Client Relations Associate

Man Group, New York, New York, us, 10261

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Client Relations Associate

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About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi‑manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion* and operate across multiple offices worldwide. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com.

Responsibilities

Serve as a dedicated point of contact for all day‑to‑day client inquiries.

Maintain CRM system with client records, activity and pipeline and coordinate all ad‑hoc requests and ongoing reporting to senior management, including annual business plans and monthly/quarterly review packs.

Support the US Wealth Sales team on all projects impacting existing client base and work with various internal stakeholders on strategic initiatives to improve the overall efficacy of the team.

Manage client onboarding process by providing support and direction for complex investor transactions.

Coordinate prospect/client portfolio reviews, operational due diligence meetings, RFP and DDQ completion, roadshows, outreach campaigns, annual conferences and client update calls.

Deliver customized, standardised and ad‑hoc reporting to our North American client base.

Direct ongoing client subscription and redemption process ensuring flows are communicated in a timely and accurate manner.

Organise and implement new commercial agreements and the ongoing maintenance of these agreements (Intermediary, Rebate, Platform, Custody agreements, etc.).

Coordinate client restriction list implementation, trade error notification and side letter attestation process in conjunction with Man Compliance team.

Key Competencies

Interest across the spectrum of active alternative asset classes, including both systematic and discretionary public equity and fixed income (long‑only and hedge funds), managed futures, private credit, and real estate.

Bachelor’s degree and 2+ years of experience in a sales, investor relations or investment operations related role in a financial services firm.

Excellent organisation and time‑management skills to succeed in a high‑pressure and fast‑paced environment.

Ability to develop strong, working relationships with clients, prospects and with individuals at all levels of the Man organisation.

Advanced Microsoft skills (PowerPoint, Word and Excel). Familiarity with Salesforce, MMD and other sales management tools a plus.

Compensation Base Salary Range: $80,000–$110,000 USD + benefits + a discretionary bonus. The firm reserves the right to modify this pay range at any time. US Pay Range: $80,000 USD – $110,000 USD.

Benefits Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long‑term disability coverage, group sick pay, enhanced parental leave and long‑service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. You’ll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available. Like all our people, you’ll receive two annual ‘Mankind’ days of paid leave for community volunteering.

Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, colour, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.

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Seniority Level Entry level

Employment Type Full‑time

Job Function Other

Industries Investment Management

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